Job Description

Are you a German speaker eager to spend this summer while working on one of the most beautiful islands in Greece ?

On behalf of our client, we are looking for enthusiastic & communicative German Customer Care Specialists to join a dynamic team & represent one of the biggest companies!

Are you ready for your next adventure? For further info, read below!

Responsibilities

• Manage incoming calls and customer service inquiries by telephone and email
• Provide accurate, valid, and complete information
• Identify and assess customers’ needs to achieve satisfaction
• Keep records of customer interactions, process customer accounts, and file documents
• Take the extra mile to engage the customer

Requirements

• Native /near-native level in German
• B2 level English skills
• Strong phone contact handling and active listening skills
• Ability to multitask, prioritize, and manage time effectively
• Exceptional problem-solving and ability to respond to different types of characters
• Adaptive skills and team spirit

Benefits

• Competitive salary (14 salaries per year)
• Performance-based bonus
• 200ΕUR upon training completion
• 300EUR after 3 months of employment
• Relocation covered
• Work from home (remote) *only if located in Greece*
• Health package
• Equipment provided
• Paid training and development opportunities
• Multicultural and modern working environment