Job Description

Employee Type:

Regular

Work Shift:

Day - 8 hour shift (United States of America)

Join Team Tidelands and help people live better lives through better health!

enetic Counseling Assistant (2316)
Are you passionate about quality and committed to excellence? Consider joining our Tidelands Health team. As our region's largest health care provider, we are also one of our area's largest employers. More than 2,500 team members at more than 70 Tidelands Health locations bring our healing mission to life each day.

A Brief Overview
Under indirect supervision, the Genetic Counseling Assistant provides support to the Hereditary Cancer Clinic Services. Assists with scheduling, pre-appointment chart preparation, post visit follow-up, and data entry as directed by the team. Performs routine and specialized administrative functions to support the program to maintain an efficient and effective operation.

What you will do

• Coordinate and schedule patients for the Hereditary Cancer Clinic, ensuring accuracy and appropriateness of appointments.
• Upload and manage appointment and clinic data within required systems.
• Confirm appointments with patients to improve attendance and reduce no-show rates.
• Prepare for clinic visits by ensuring pedigrees meet established standards and guidelines.
• Verify and update patient medical history, genetic test results, and related data in the EMR.
• Support patient communication by responding to phone inquiries and portal messages.
• Manage post-visit activities, including reviewing, documenting, and storing test results and consultation information.
• Distribute clinic summaries and assist with communicating test results to patients in collaboration with providers.
• Monitor and apply updated clinical guidelines, notifying patients and providers of relevant changes and required follow-up.
• Assist with data collection, reporting, and research-related activities to support program outcomes.

Education Qualifications

• Bachelor's Degree or equivalent combination of educational and work experience Required
• Bachelor's Degree in genetics or biological sciences or health related field Preferred

Experience Qualifications

• Experience in medical facility Preferred

Skills and Abilities

• Excellent communication (both oral and written), interpersonal, customer service, and organizational skills.
• Basic math and computer skills, and knowledge of medical terminology
• Proficient in MS Office including Excel, Word, Outlook, Teams

The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a contract for employment nor a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform tasks other than those specifically presented in this description. Tidelands Health is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Tidelands Health is an equal opportunity employer (EOE). Tidelands Health does not discriminate against employees or applicants for employment on the basis of race, color, creed, religion, age, national origin, disability, marital status, veteran status, gender, genetic information, familial status, or any other legally protected status.