DBS Bank

Generalist, Business Management Support

DBS Bank  •  Taiwan, TW (Onsite)  •  4 hours ago
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Job Description

Job Purpose

Support business management, performance reporting, and transformation initiatives within Consumer Banking Operations through data analytics, process optimization, automation, and AI-enabled solutions. Partner with cross-functional stakeholders to drive operational excellence and support strategic business objectives.

Key Accountabilities

  • Business Performance Management & MIS Reporting
  • Business Planning & Financial Governance
  • Data Analytics & Visualization
  • Process Improvement & Automation
  • Digital & AI Transformation Support

Job Duties & responsibilities

  • Develop and maintain MIS reports, dashboards, and performance scorecards to support business and management decision-making.
  • Support budgeting, forecasting, expense tracking, and business performance analysis.
  • Analyze operational data and provide actionable insights through effective reporting and data visualization.
  • Develop automation solutions and digital tools to improve operational efficiency and productivity.
  • Support digital transformation and AI adoption initiatives to enhance business processes and operational effectiveness.
  • Collaborate with business, operations, technology, finance, risk, and regional stakeholders to deliver strategic initiatives and projects.
  • Prepare management presentations, business review materials, and project status updates for senior management.
  • Support project implementation activities, including requirements gathering, UAT coordination, documentation, and post-implementation reviews

Technical Experience

  • Experience in MIS reporting, business planning, data analytics, or performance management.
  • Hands-on experience in data analytics, data visualization, process automation, and digital or AI transformation initiatives, with the ability to translate business requirements into technology-enabled solutions. Experience in banking or financial services environments is highly preferred.
  • Proficiency in Microsoft Office 365, particularly Excel and PowerPoint.
  • Knowledge of SQL, Python, VBA, Power BI, Tableau, or related analytics and automation tools is preferred.
  • Familiarity with Generative AI, Agentic AI, Machine Learning applications, or AI-enabled business solutions will be an advantage

Professional knowledge and experience

  • Sund understanding of Financial Services, to specifically include a working knowledge and application of audit and banking regulations
  • Proven success leading management teams
  • Sound understanding of local competitors and the economy

Location:

Taipei Hub - 12F

Job:

COO Office/Business Mgt & Support

Schedule:

Regular

Employee Status:

Full time

DBS Bank

About DBS Bank

DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's "AA-" and "Aa1" credit ratings are among the highest in the world.

Recognised for its global leadership, DBS has been named “World’s Best Bank” by Global Finance, “World’s Best Bank” by Euromoney and “Global Bank of the Year” by The Banker. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney and the world’s “Most Innovative in Digital Banking” by The Banker. In addition, DBS has been accorded the “Safest Bank in Asia“ award by Global Finance for 14 consecutive years from 2009 to 2022.

DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets. DBS is committed to building lasting relationships with customers, as it banks the Asian way. Through the DBS Foundation, the bank creates impact beyond banking by supporting social enterprises: businesses with a double bottom-line of profit and social and/or environmental impact. DBS Foundation also gives back to society in various ways, including equipping communities with future-ready skills and building food resilience.

With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities. For more information, please visit www.dbs.com

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Singapore, SG
Year Founded
1968
Website
dbs.com
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