This is a remote position.

Requirements

Responsibilities

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  Email Management
  : Organize and manage high-volume inboxes, ensuring timely responses and cleanup.

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  Course & Program Support
  : Assist in the creation of course materials (Canva, PowerPoint), and manage communications and follow-ups for webinars, coaching programs, and small group sessions.

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  Billing & Account Cleanup
  : Resolve billing issues, verify charges, and merge or clean up duplicate accounts.

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  File Organization
  : Maintain and improve structure within Google Drive.

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  Client Follow-Ups
  : Conduct follow-ups with clients, especially in industries like medical aesthetics, dermatology, and healthcare.

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  Inbound/Outbound Calls
  : Occasionally assist with client calls when needed, supplementing virtual receptionist support.

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  SOP Implementation
  : Operate within established SOPs and assist in building new processes for scaling programs.

Ideal Candidate

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  Administrative Expertise
  : Proven experience managing email, calendar, and general admin tasks.

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  Tech-Savvy
  : Comfortable using tools like ChatGPT, Gemini, Lm Notes, and other AI productivity apps.

• 
  Software Proficiency
  : Skilled in Google Workspace, GoHighLevel (GHL), PowerPoint, Canva, and spreadsheets.

• 
  Strong Communicator
  : Excellent written and verbal communication; prefers email and text for daily updates (Zoom for meetings).

• 
  Experience in Consulting Support
  (preferred): Previous experience assisting business coaches or consultants is a plus.

• 
  Proactive & Process-Oriented
  : Always looking to optimize workflows, accepts feedback, and drives efficiency.

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  Independent & Reliable
  : Works well with minimal supervision after initial onboarding.

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  Growth-Oriented
  : Interested in growing into an operations coordinator/manager role in the future.

Benefits

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  Attaching your resume is optional but highly recommended to ensure the information in your application form is accurate.
• 
  A Loom video is required as clients may request it during the selection process.
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  Be sure to complete the skill set section thoroughly—this is crucial for our internal system automation and ensures your application is processed efficiently.