Job Description

At The Loren, we believe hospitality is more than service; it's a calling to inspire, elevate, and leave the world better than we found it. We believe in creating more than just exceptional hotels, residences, and restaurants—we build experiences that celebrate culture, beauty, community, and conservation.

We are currently seeking a skilled and versatile General Technician to join our Engineering team in Bermuda. This role is ideal for a hands-on, multi-skilled technical professional with strong practical electrical skills and experience across multiple engineering disciplines within a hotel or resort environment.

As a General Technician, you will be responsible for carrying out day-to-day repairs, preventative maintenance, troubleshooting, and general engineering duties throughout the resort. You will support electrical, mechanical, plumbing, kitchen equipment, pool systems, and general resort maintenance while responding promptly to guest and operational needs. The ideal candidate is adaptable, proactive, solutions-focused, and willing to support the wider Engineering team wherever required.

Location: Bermuda | Department: Engineering | Reports to: Maintenance Supervisor

YOUR RESPONSIBILITIES

• Inspect, maintain, troubleshoot, and repair electrical and mechanical systems throughout guest rooms, public areas, residences, villas, back-of-house spaces, and resort plant areas.
• Carry out routine plumbing and water system maintenance, including clearing blockages, repairing leaks, and servicing toilets, sinks, showers, fixtures, pumps, and valves.
• Perform preventative maintenance, inspections, and repairs across resort equipment and facilities, including mechanical systems, kitchen equipment, pools, and general building services.
• Respond promptly and discreetly to guest complaints and maintenance calls, including HVAC, plumbing, electrical, and general engineering requirements.
• Diagnose faults and complete a wide range of hands-on repairs safely and effectively while maintaining high standards of workmanship.
• Identify recurring maintenance issues and support the Engineering team in transitioning from reactive repairs to planned preventative maintenance.
• Assist with larger repairs, engineering projects, equipment moves, property upkeep, and other general operational requirements.
• Work closely with the Maintenance Supervisor to complete daily tasks, respond to emergencies, and carry out preventative maintenance.
• Support and train fellow team members in fault-finding, safe working practices, and correct equipment procedures while sharing technical knowledge.
• Maintain a safe, clean, and organized work environment in accordance with company standards.

YOUR QUALIFICATIONS

• Minimum of five (5) years of hands-on technical experience in hotel or resort engineering, ideally within a five-star luxury hospitality environment.
• Demonstrated experience working across multiple engineering disciplines.
• Recognized technical diploma, vocational trade qualification, or documented specialized training in electrical, mechanical, or a related technical discipline.
• Excellent practical electrical skills with solid working knowledge of electrical and mechanical systems, plumbing, kitchen equipment, pumps, and general resort engineering.
• Ability to diagnose faults and carry out a wide range of hands-on repairs safely and effectively.
• Strong preventative maintenance and troubleshooting skills.
• Adaptable and proactive approach with the ability to respond effectively to changing operational requirements.
• Strong teamwork, communication, and problem-solving skills.
• Ability to work effectively in a fast-paced luxury hospitality environment while minimizing disruption to guests and resort operations.
• Willingness to support, train, and share technical knowledge with fellow team members.

WHY JOIN THE LOREN:

This is not simply a role—it’s an invitation to join a purpose-driven collective. Our hotels are sanctuaries where design meets nature, and service meets soul. Here, you’ll have the opportunity to lead with heart, innovate with intention, and help shape a hospitality legacy built on care, creativity, and contribution.

HOW TO APPLY:

You may apply directly to The Loren at Pink Beach “Careers Website” by going to https://thelorenhotel.bamboohr.com/jobs/.