Job Description

SO/ is a coveted collection of hotels, rooted in the world of fashion. Making its stylish debut on the global hotel scene in 2011, SO/ continues to command attention with its avant-garde design and creative approach to the world of luxury.

We're looking for a skilled and versatile General Technician to join our dynamic team in Dubai, United Arab Emirates. In this role, you'll be the backbone of our facility operations, maintaining, repairing, and troubleshooting a wide range of equipment and systems. We need a detail-oriented professional who thrives in a collaborative environment and takes pride in keeping our operations running smoothly. If you're someone who enjoys solving problems, staying organized, and supporting your team while delivering exceptional results, we'd love to hear from you.

• Perform routine maintenance and repairs on mechanical, electrical, and plumbing systems throughout the facility
• Diagnose and troubleshoot equipment malfunctions efficiently and accurately
• Conduct regular inspections of facility equipment and infrastructure to identify potential issues
• Install and set up new equipment as needed, following technical specifications and safety guidelines
• Respond promptly to maintenance requests and emergency situations with professionalism and urgency
• Maintain accurate and organized records of all maintenance activities, equipment status, and repairs
• Collaborate with other departments to ensure seamless facility operations and address cross-functional needs
• Adhere strictly to all safety protocols, procedures, and regulatory requirements
• Participate actively in ongoing training and skill development programs to stay current with industry standards
• Assist in inventory management of tools, parts, and supplies to ensure availability and cost-effectiveness
• Contribute to the development and implementation of preventive maintenance schedules
• Provide technical support and guidance to team members, fostering a culture of continuous improvement
• Adapt to new technologies and procedures, demonstrating flexibility and a commitment to innovation

Qualifications

• High school diploma or vocational certificate in a relevant technical field
• Minimum 2 years of practical experience as a general technician or in a similar maintenance role
• Proficiency in using basic tools and equipment related to facility maintenance
• Strong problem-solving skills with the ability to think critically and analyze complex issues
• Excellent attention to detail and exceptional organizational abilities
• Ability to read, interpret, and apply technical manuals and schematics accurately
• Comprehensive knowledge of safety procedures, regulations, and best practices
• Physical stamina and dexterity to perform various maintenance tasks safely and effectively
• Excellent communication and interpersonal skills with the ability to work collaboratively
• Flexibility to work in a dynamic environment and manage multiple priorities simultaneously
• Goal-oriented mindset with a focus on efficiency, quality, and customer satisfaction
• Relevant certifications in specific technical areas (e.g., HVAC, electrical, plumbing) are preferred
• Basic computer skills for record-keeping, documentation, and communication purposes
• Ability to work independently and as part of a cohesive team
• Willingness to learn and adapt to new technologies, procedures, and industry innovations
• Resilience and composure when handling emergency situations and unexpected challenges