Job Description

Who We Are: At Murfreesboro Medical Clinic & SurgiCenter (MMC), compassion meets innovation and teamwork fuels success! As a physician-owned, multi-specialty clinic, we’ve proudly served Middle Tennessee for decades. With 20+ specialties under one roof, we’ve built a supportive, collaborative environment where professionals thrive and patients feel cared for.
What We Do: Our team is growing, and we’re looking for a skilled professional to join us! You’ll play an important role in providing excellent care, supporting patients through meaningful moments, and working alongside a supportive team. At MMC, your expertise matters, your voice is valued, and your career has room to grow. Ready to make an impact? We’d love to meet you!
Why You’ll Love Working Here: We’re committed to supporting your success inside and outside of work with a benefits package that includes medical, dental, and vision insurance, life and disability coverage, FSA & HSA options, a 401(k) with company match, gym membership reimbursement, wellness programs, and more.
Procedure: The job description and responsibilities are defined for MA in General Surgery & Breast Center at Murfreesboro Medical Clinic below:

Job Title General Surgery & Breast Center-Team Lead

To provide nursing guidance and support within the Department, adhere to all policies and procedures of MMC, and meet the needs of patients in a teamwork approach.

Working Conditions
Work is performed in an office setting and involves frequent telephone contact, as well as face-to-face communication with patients. Interactions with others in constant and interruptive. There is possible exposure to communicable diseases, toxic substances, bodily fluids, and other conditions common to medical practice. Varied activities including walking, bending, reaching, lifting (up to 30 pounds), stooping, assisting patients and sitting for extended periods of time may occur. Also, occasional stress from multiple responsibilities.

Job Responsibilities
Represent MMC in a courteous and professional manner

Greeting guests and incoming calls in a polite, prompt, and helpful manner

Set up exam rooms; assist doctor/provider in office exams and procedures.

Assist patients, perform proper intake, medical charting and ordering through our EMR systems.

Pack and sterilize instruments for procedures.

Provide patients with proper education concerning medication and treatment.

Clean and stock exam rooms after use.

Complete all HealthStream assignments on time.

Plan, prioritize and organize workload to maintain efficient patient/client operation in the department

Communicate lab results, questions, medications, symptoms etc.

Notify patients of test results as directed by doctor/provider.

Authorize medications and procedures if needed.

Chart all communications with patients, call prescriptions to pharmacy as directed by doctor/provider, order lab work.

Complete prior authorizations for medications, MRI’s, etc.

Schedule follow-up appointments, check patients out, answer phone calls.
Provide prompt, efficient, and accurate patient service

Meet or exceed patient, doctor, and staff expectations through a cooperative, teamwork approach.

Flexible when asked to stay past your scheduled work time (as needed) to accommodate the needs of patients and staff.

Knowledgeable of and adhere to all HIPAA and OSHA guidelines.

Be knowledgeable of and adhere to all MMC policies and procedures.
With instruction, perform other duties as required or assigned

Required Skills
Excellent customer service skills
Strong skills in communicating effectively with co-workers, providers, and patients
Ability to conduct daily functions in an appropriate, professional, and compassionate manner
Ability to manage/prioritize multiple tasks in an efficient and timely manner; Attention to detail and well organized
Teamwork attitude
Flexibility to respond to changing demands
Ability to react calmly and competently in stressful situations
Effectively utilize computer systems and programs that are necessary to complete daily tasks

Education/Experience Requirements Completion of a Medical Assistant Program or Certified Nursing Assistant Program.
MMC Vision, Mission, and Values
Our vision is to be a leading contributor to community health through participation in programs that promote wellness, facilitate diagnosis, and enhance treatment of disease.

Our mission is to foster continuous improvement in community health through the delivery of quality, accessible medical and surgical care in a cost-effective manner to the residents of Middle Tennessee.

Our values guide our actions as we strive to carry out our mission.
A progressive approach to advances in medicine and changes in the health care delivery system.
Responsive to patient and community needs.
Collaborative with other physicians, hospitals, allied health providers and the community in improving health care.
Professional, ethical and socially responsible.
Team-oriented management and leadership.
A positive, open and responsive work setting.

*This description is intended to provide only basic guidelines for meeting job requirements. It is not intended to serve as an exhaustive list of all duties, skills, and responsibilities required of personnel so classified. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.