Job Description

Job Type

SEASONAL

Full Time - Non Exempt

General Description

The General Service Worker supports daily yard operations by maintaining control of vehicles received at the lot and ensuring their safe movement and organization. The position also delivers excellent service to internal and external customers while supporting the overall efficiency of lot operations.

Essential Duties and Responsibilities

• Receive customers delivering vehicles and verify in the system that the loan belongs to Popular using the VIN number, license plate, among others.
• Inspect vehicles and complete the Vehicle Condition Report and other required documentation into the system.
• Receive vehicle keys and move vehicles to the lot.
• Prepare weekly inventory reports.
• Transport a high volume of vehicles per week from the lot to the sales area.
• Support other operational duties as assigned.

Education

High School Diploma

Experience

Customer service experience.

At least one (1) year of related experience, preferable.

Experience driving both automatic and standard (manual) transmission vehicles..

Other Qualifications

• Must possess a valid Puerto Rico Driver's License
• Customer service oriented
• Effective oral and written communication skills in Spanish (advanced level) and English (basic level).
• Strong organizational skills.
• General knowledge of automobiles. (makes and models, basic maintenance, jump-starting procedures, etc,)
• Ability to identify problems, analyze their cause and apply rules to real situations.
• Excellent willingness to understand clients, be empathetic and explain complex situations.
• Ability to maintain effective working relationships with internal and external peers and clients.
• Ability to work under pressure and meet deadlines.
• Ability to accurately enter data into computer systems.

Region Locations

Hato Tejas,

Bayamón, PR

Work Schedule

On-site

Monday to Friday- 8:00 am to 5:00 pm

Flexibility to work non-business hours ,holidays, and weekend when needed.

Values

1. Passion for People
2. Succeed Together
3. Own Every Moment
4. Build the Future

Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.

Our hybrid work model benefit applies to certain positions and is subject to changes based on the organizational needs.

ABOUT US

Popular is Puerto Rico’s leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America.

As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.

We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.

If you have a disability or need more information about requesting an accommodation, please contact us at asesorialaboral@popular.com. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.

Are you ready for a rewarding career?

Popular is an Equal Opportunity Employer, including Disability/Vets

Learn more about us at www.popular.com and keep updated with our latest job postings at www.jobs.popular.com.

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