Job Description

Job Location Corporate Headquarters - Tacoma, WA 98409 Position Type Full Time Education Level 4 Year Degree Salary Range $100,000.00 - $250,000.00 Base+Commission/year Travel Percentage Negligible Job Shift Any Job Category Management

Bruce Titus Automotive Group is seeking a driven and experienced General Sales Manager to lead our sales operations and help drive performance to new heights. This is a rare opportunity for a results-oriented professional who thrives in a fast-paced environment, inspires their team, and knows how to turn great processes into consistent success. We’re looking for a leader who can coach, motivate, and develop a high-performing sales team while ensuring an exceptional customer experience. The ideal candidate will bring strong leadership skills, a data-driven mindset, and a passion for operational excellence.

As General Sales Manager, you’ll oversee all aspects of the sales department, including new and pre-owned vehicle sales, inventory management, pricing strategy, and customer retention. You’ll work closely with department managers to execute strategies that drive profitability and ensure the store’s continued growth.

If you’re ready to lead a high-performing sales team, elevate results, and make a lasting impact with a respected auto group, we’d love to meet you!

ESSENTIAL DUTIES include the following. Other duties may be assigned.

• Hires, trains, supervises, and monitors the performance of the new and used vehicle department managers, finance managers and sales staff.
• Meets with sales managers (new and used) to establish annual and monthly objectives for unit sales, gross profits, expenses, and operating profit.
• Ensures that sales managers and staff (new and used) understand dealership policies, procedures, and sales systems.
• Ensures all contacts with customers are tracked and input into the CRM in a timely manner.
• Helps in overseeing the F&I managers and ensures CITs are being collected in a timely manner.
• Ensures that RDRs are correctly reported to the manufacturer and that all incentives are collected.
• Works with dealer and CFO to determine appropriate days’ supply for new and used vehicles and orders/acquires vehicle inventory accordingly.
• Establishes standards for displaying, merchandising, and maintaining new and used vehicles.
• Works with team to fully utilize software tools related to inventory management such as vAuto.
• Establishes procedures for quick disposal of over-aged vehicles.
• Reviews repair orders for used vehicles as needed to ensure prompt reconditioning.
• Meets with the management to review monthly forecasts, commission sheets, productivity reports, and the profit performance of each department as a whole and each salesperson individually.
• Studies the local market conditions, demographics, and past sales history. Makes recommendations to the management regarding short- and long-range advertising plans, sales promotions, staffing needs, lease promotions, and compensation plans.
• Conducts major sales promotions and advertising as needed (i.e. online advertising, large new display ads, radio, etc.).
• Approves all sales incentives in writing before submitting to the office.
• Addresses customer complaints to ensure high level of customer satisfaction.
• Creates systems that ensure ongoing sales training, including weekly sales meetings.
• Facilitates new-vehicle pre-delivery with the service manager.
• Maintains a professional appearance.
• Attends managers meetings as requested.
  
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Why Bruce Titus Automotive Group?

We’re a dynamic, results-driven team focused on growth and excellence. We take pride in supporting our community and fostering a collaborative environment where success and development thrive. We’re looking for a driven sales leader with the passion and potential to take our performance to the next level. As part of Bruce Titus Automotive Group, you’ll have the resources of a larger organization while maintaining the independence and influence to make a meaningful impact at the store level. We’re family-owned, deeply rooted in the community, and committed to long-term success.

We offer a generous comprehensive compensation and benefits package and all the tools you will need to be successful. Our offerings include:

• On-site training
• Medical, Dental and Vision Plan
• Paid Holidays & PTO
• Short Term Disability
• 401(k) Retirement Plan
• Life Insurance Plan
• On-going training and opportunity for growth

Bruce Titus Automotive Group is an equal opportunity employer and a drug free workplace. A criminal history background check and pre-employment drug screen will be conducted on the final candidate prior to beginning employment.

Job Type: Full-time

Pay: $100,000.00 - $250,000.00 per year

Schedule:

• 8-hour shift
• Weekends as needed

Supplemental Pay: Commission pay

Work Location: In person

Qualifications

MARGINAL DUTIES include the following. Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES
Must have the ability to actively manage employees at the dealership level.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

CERTIFICATES, LICENSES, REGISTRATIONS

NADA Salesperson Certification

State Sales License

Valid Driver's License

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to stand, walk, bend, stretch, kneel, stoop, reach, handle, twist, turn, talk and hear. The employee may occasionally sit, crawl, climb or balance. The employee must occasionally lift and/or move up to 25 pounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

The work environment can range from slow to fast paced. The work environment is indoor and outdoor and may include inclement weather. The work environment is a multi-tasking, front line customer service environment. The noise level in the work environment is low to moderate.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.