Job Description
General Outpatient Nurse
Department: Behavioral Health
Employment Type: Full Time
Location: East Providence - Adams Farley
Reporting To: Rebecca Bejma
Make a Meaningful Impact Every Day
Are you a compassionate and skilled Registered Nurse who is passionate about integrated health care and helping individuals on their recovery journey? Join our Behavioral Health team and play a critical role in delivering high-quality, patient-centered care that bridges physical and behavioral health services. In this rewarding position, you will work alongside dedicated professionals, support individuals with complex behavioral health and substance use needs, and help improve health outcomes across the community.
As a General Outpatient Nurse within our Certified Community Behavioral Health Clinic (CCBHC), you will provide comprehensive nursing care that supports whole-person wellness and recovery. This role combines clinical expertise, care coordination, patient education, medication management, and regulatory compliance to ensure seamless, high-quality care delivery.
Working as part of an interdisciplinary team, you will support patients across multiple levels of care, facilitate transitions following hospitalization, coordinate treatment services, and promote positive health outcomes through evidence-based nursing practices.
Key Responsibilities
Direct Patient Care & Clinical Services
- Deliver office-based and community-based nursing services in accordance with treatment plans and provider orders.
- Provide patient-centered care that supports both physical and behavioral health needs.
- Conduct health assessments and identify barriers, risks, and opportunities for improved patient outcomes.
- Perform urine toxicology screenings, breathalyzer testing, and supervised screenings as required.
- Lead triage efforts for walk-in and telephone inquiries, ensuring timely and appropriate care.
Medication Management & Care Coordination
- Administer medications safely and accurately while monitoring effectiveness and potential side effects.
- Complete medication reconciliation following hospitalizations and care transitions.
- Coordinate appointments and follow-up care for patients discharged from psychiatric, inpatient, detox, or partial hospitalization programs.
- Support medication-related processes, including prior authorizations and provider orders.
- Collaborate with providers, therapists, laboratories, and community partners to ensure continuity of care.
Patient Education & Support
- Educate patients on chronic health conditions, behavioral health diagnoses, medications, treatment options, and wellness strategies.
- Promote preventive care and healthy lifestyle practices.
- Support treatment adherence by building trusting and professional relationships with patients.
Documentation & Compliance
- Maintain accurate, timely, and complete clinical documentation within the electronic health record.
- Ensure compliance with organizational policies, regulatory requirements, and clinical standards.
- Review laboratory results and coordinate follow-up actions when needed.
- Maintain accurate records related to medications, screenings, care transitions, and follow-up plans.
Team Collaboration & Program Support
- Participate in interdisciplinary team meetings, clinical reviews, and community partnerships.
- Assist with Meds Only program case management and closure processes.
- Conduct outreach and follow-up activities for emergency service calls and urgent patient needs.
- Contribute to a culture of quality, collaboration, and continuous improvement.
Skills, Knowledge and Expertise
We're looking for someone who brings:
- Strong clinical assessment and nursing judgment
- Excellent triage and decision-making abilities
- Exceptional communication and interpersonal skills
- Attention to detail and documentation accuracy
- Strong organizational and time-management skills
- Ability to work effectively within interdisciplinary teams
- Critical thinking and problem-solving capabilities
- Relationship-building skills with patients, providers, and community partners
- Adaptability in a fast-paced healthcare environment
- Compassionate, patient-focused care delivery
Required Qualifications
- Associate Degree in Nursing (ADN)
- Active Registered Nurse (RN) license in the State of Rhode Island
- Experience providing nursing care in behavioral health, substance use treatment, or integrated healthcare settings
- Experience administering medications and conducting health assessments
- Experience working within interdisciplinary care teams
- Proficiency using Electronic Health Record (EHR) systems for clinical documentation and order management
- Knowledge of healthcare regulations, compliance requirements, and best practices
Preferred Qualifications
- Bachelor's Degree in Nursing (BSN)
- Experience working within a Certified Community Behavioral Health Clinic (CCBHC)
- Experience supporting Medication Assisted Treatment (MAT) programs
- Knowledge of prior authorization processes and payer requirements
- Experience coordinating transitions of care across inpatient and outpatient settings
Benefits
We are committed to supporting our employees while they support our community. Eligible full-time employees enjoy a comprehensive benefits package that includes:
- Medical and dental insurance
- Vision insurance options
- Flexible spending accounts
- 403(b) retirement plan with employer match
- Employer-paid life insurance
- Generous paid time off
- Paid holidays and sick time
- Mileage reimbursement
- Tuition reimbursement
- Professional development opportunities
- Employee Assistance Program (EAP)
Join a team where your clinical expertise, compassion, and dedication can help transform lives. If you're ready to make a lasting difference in behavioral health care while advancing your nursing career, we'd love to hear from you.