Job Description

General Office Worker

Application Deadline: 30 June 2026

Department: Federal Services

Employment Type: Full Time

Location: New York, NY

Compensation: $19.58 / hour

• Prior experience in clerical, filing, records management, or administrative support roles
• Experience supporting Government operations or high‑volume documentation environments

Responsibilities:

• Retrieve, organize, and bundle Government‑requested files for staff use.
• Re‑shelve and maintain file integrity after use by Government personnel.
• Match and connect incoming correspondence and documentation to existing case files.
• Support naturalization ceremonies, including preparation, distribution of certificates, and collection of documentation.
• Escort applicants and provide structured support during ceremony activities.
• Process forms and applications used in adjudication workflows.
• Scan large multi‑page documents and manage digital records.
• Perform additional administrative duties as assigned.

Skills, Knowledge and Expertise:

• Strong English reading comprehension.
• Ability to manage sensitive files with accuracy and confidentiality.
• Comfort working in a physically active environment requiring organization and repetitive tasks.
• Familiarity with document scanning and workflow coordination.

Benefits:

TeleSolv Consulting offers a competitive compensation package including medical, dental, and vision insurance; 401(k) retirement savings plan with company match; paid time off (vacation, sick leave, and paid holidays); short- and long-term disability coverage; life insurance; and opportunities for professional development and training. Additional benefits may include telework options (if applicable), flexible scheduling, employee wellness programs, and performance-based incentives.