Job Description

Facility:

CoxHealth Plans: 3200 S National Ave, Springfield, Missouri, United States of America, 65807

Department:

1757 CHP Mailroom

Scheduled Weekly Hours:

40

Hours:

Work Shift:

Day Shift (United States of America)

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:

• Named one of Modern Healthcare’s Best Places to work five times.

• Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group

• Acknowledged by Forbes as one of the Best Employers for New Grads.

• Healthcare Innovation's Top Companies to Work for in Healthcare (2025).

Benefits

• Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)

• For a comprehensive list of benefits, please click here: Benefits | CoxHealth

The General Office Specialist is responsible for the inventory of printing and office supplies, submitting online orders, submitting print jobs for mass mailings, troubleshooting printers, tracking daily tasks and mail volumes, and interacting with multiple vendors, suppliers, and employees. Member communication related tasks include receiving and sorting incoming mail, processing electronic faxes through email, matching correspondence, billing, and checks to attachments for mailing, reprocessing returned mail by placing outgoing calls to members with expired addresses and entering updates in the core system, printing and assembly of other department mailings. Responsible for meeting HIPAA policy requirements while processing large quantities of member communications which require attention to detail. Completes tasks using Microsoft Outlook, Word, Excel, online systems, and software specific to Cox HealthPlans. Employee must have reliable transportation – uses personal vehicle to pick up mail from post office box, alternating daily pickup with co-worker on a bi-weekly basis.Education:
▪ Required: High School Diploma or Equivalent
Experience:
▪ Preferred: 1-2 Years Related Experience
Skills:
▪ Basic skills in Microsoft office including Outlook, Excel
▪ Attention to detail
▪ Excellent verbal and written communication skills
▪ Able to work independently and collaboratively in teams Licensure/Certification/Registration:
▪ Required: Valid Driver’s License