Job Description

The General Office Assistant provides clerical and administrative support to help ensure efficient day-to-day office operations. This role supports staff, visitors, and routine business functions by handling communications, filing, data entry, and other general office tasks. The ideal candidate is organized, dependable, professional, and able to manage multiple priorities with accuracy and courtesy.

Requirements

· Answer and direct phone calls, take messages, and respond to routine inquiries.

· Greet visitors, clients, and vendors in a professional and courteous manner.

· Prepare, format, proofread, copy, scan, and distribute correspondence, forms, and reports.

· Maintain accurate paper and electronic files, records, and databases.

· Perform data entry and basic record maintenance with a high level of accuracy.

· Assist with meeting preparation, including agendas, materials, and room setup.

· Support basic bookkeeping or administrative tasks such as invoice routing, expense tracking, or time sheet collection, as assigned.

· Monitor shared office areas to help keep them organized, stocked, and presentable.

· Follow company procedures for confidentiality, records retention, and workplace safety.

· Provide general administrative support to managers and team members as needed.

· Complete special projects and other related duties as assigned.

Qualifications

· High school diploma or equivalent required; associate degree or relevant coursework preferred.

· 1+ years of administrative, clerical, customer service, or office support experience preferred.

· Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and Teams.

· Strong written and verbal communication skills.

· Excellent organizational skills and attention to detail.

· Ability to prioritize tasks, meet deadlines, and adapt to changing needs.

· Ability to work independently and collaboratively in a team environment.

· Professional demeanor and commitment to providing high-quality internal and external service.

Preferred Skills

· Experience with office equipment such as copiers, scanners, postage systems, and multi-line phone systems.

· Familiarity with basic scheduling, document management, and records systems.

· Ability to handle sensitive information with discretion.

· Strong problem-solving skills and a proactive approach to administrative support.

· Bilingual communication skills are a plus, depending on business needs.