Job Description
Run on Coffee. Lead with Purpose. Grow with Us !
We’re looking for an energetic and experienced General Manager to lead one of our Dunkin’ locations in the West Palm Beach area As GM, you’ll be the driving force behind day-to-day operations, team performance, and delivering exceptional guest experiences in a fast-paced environment. If you thrive on building high-performing teams and creating a positive, motivating workplace — this is your shot to shine.
Why Join Us?
- Competitive Salary + Performance Bonuses
- Career Growth Opportunities – We promote from within!
- Health, Dental, Vision, & Life Insurance
- Free Coffee & Employee Discounts
- Supportive, Team-Oriented Culture
What You'll Do:
- Lead Store Operations: Manage all aspects of the store including staffing, scheduling, inventory, safety, and cleanliness.
- Build & Coach Teams: Recruit, train, and lead a team that delivers fast, friendly, and accurate service — every time.
- Drive Sales & Profitability: Analyze P&L reports, optimize labor and food costs, and implement plans to grow sales and guest counts.
- Deliver Great Guest Service: Foster a culture of hospitality and ensure top-tier service in every transaction.
- Ensure Compliance: Uphold Dunkin’ brand standards, policies, and local/state health and labor regulations.
What You Bring:
- 3+ years of restaurant or retail management experience (QSR or café experience preferred)
- Proven leadership skills with a hands-on, motivational style
- Strong business acumen with understanding of P&L, scheduling, and food/labor cost controls
- Ability to thrive in a fast-paced environment and multitask under pressure
- Excellent communication and organizational skills
- Open availability including early mornings, weekends, and holidays
- Must be at least 18 years old and authorized to work in the U.S.
