With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget, style, and occasion – from campsites to luxury resorts. We connect holidaymakers with over 50 incredible destinations to create unforgettable holiday experiences. Part of the trusted NRMA Group, a member-owned brand, our passionate team works together to make holiday magic happen—it's not just our job, it's in our nature.
Strahan is a small town and working port that serves as the gateway to the UNESCO-listed Tasmanian Wilderness World Heritage Area. Located approximately 4.5 hours from Hobart or Launceston, Strahan Village sits in the heart of town and is rich in character and stories of the region’s pioneering history. With 132 guest rooms, four food and beverage outlets, and the award-winning Gordon River Cruises experience, this unique destination offers every opportunity to fall in love with the charm and natural beauty of Tasmania’s west coast.
Ready for your next career challenge? Shape unforgettable guest journeys in the heart of Tasmania’s wilderness while enjoying the balance of living and working in a small, remote coastal community Breathe fresh air, slow the pace, and immerse yourself in a truly unique lifestyle — with free staff accommodation provided
This hands-on, full-time General Manager role offers the opportunity to lead two highly regarded operations, Strahan Village and Gordon River Cruises, under a single, unified vision. You’ll be a key driver of operational excellence, guest satisfaction, and commercial performance, balancing compassionate leadership with sound business decision-making.
As an active and respected member of Strahan’s tight-knit community, you’ll play a pivotal role in shaping culture, building strong local connections, and delivering consistent, high-quality experiences across accommodation, dining, and cruising. This is a rare opportunity to inspire teams, elevate service standards, and make a lasting impact in one of Tasmania’s most iconic destinations.
What you’ll do:
What you’ll bring:
Highly desirable:
What’s in it for you?
At the NRMA we aren’t just about discounts (although you do get these too). We offer benefits to help make work and life just right for you!
Know you belong:
At NRMA Parks and Resorts we’re for inclusion, diversity, and representing the members, guests, customers, and communities we serve. That’s why we welcome applications from First Nations, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be part of our team.
Are you nodding your head as you read this? Apply now, we cannot wait to hear from you or visit our careers site to find out more!
As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.
For over 100 years, the NRMA has existed to make the journey better for everyone in the community. In everything we do, we aim to give back, always adding more value to Membership while working towards a better, shared future.
Having over 3.2 million Members, we’re Australia's largest member-owned organisation, and have grown into one of the country's largest tourism, leisure, and travel businesses, with investments in accommodation, car hire, ferries, experiences and more. We’ve done this by putting our people, Members and customers at the centre of everything we do to deliver great experiences – something that has always set us apart.
From our earliest Patrols, we’ve been passionate about helping people on the road, but we now also help millions on our waterways, on their holidays, and on all of their journeys. Tales of our legendary service embody the sense of mateship and levels of care that the people of our nations have become known for the world over.
As a workplace, we foster a culture of innovation, growth and wellbeing – one that respects and celebrates diversity in all its forms, creating an environment where all people can feel they truly belong and thrive. We do this because we know that, when put together, our individual talent and uniqueness is what makes us great at what we do. We do this because it makes our place a great place to be.
Interested? We’d love to hear from you.
