Onvo

General Manager - Restaurants

Onvo  •  Pennsylvania (Onsite)  •  3 hours ago
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Job Description

Job Summary

As the General Manager of Popeyes, you will be responsible for overseeing all operational aspects of the restaurant, ensuring exceptional guest experiences, driving financial performance, and leading a high-performing team.

Job Responsibilities

  • Develop and implement strategic plans to achieve restaurant revenue and profitability goals.
  • Manage day-to-day restaurant operations, including front-of-house, back-of-house, inventory management, and guest relations.
  • Recruit, train, mentor, and supervise restaurant staff, fostering a positive and productive work environment.
  • Ensure compliance with all health, safety, and hygiene regulations.
  • Monitor food and beverage quality, presentation, and consistency.
  • Manage budgets, control costs, and analyze financial reports to identify areas for improvement.
  • Develop and execute local marketing initiatives to attract and retain customers.
  • Handle guest feedback and resolve issues efficiently and professionally.
  • Collaborate with culinary teams to develop and update menus.
  • Maintain strong relationships with suppliers and vendors.

Job Qualifications

  • 3+ years of restaurant management experience
  • Proven track record of success in driving revenue, managing costs, and improving guest satisfaction.
  • Strong leadership and team-building skills with the ability to motivate and develop staff.
  • Excellent communication, interpersonal, and problem-solving abilities.
  • In-depth knowledge of restaurant operations, including food safety, inventory management, and POS systems.
  • Proficiency in financial management and budget analysis.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.

Disclaimer:

The list of Principal Duties, Essential Functions, and Basic Qualifications is illustrative but not exhaustive. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change without notice.

Onvo is an equal opportunity employer. Onvo maintains a work environment in which Team Members are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Team Members without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, and sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Onvo

About Onvo

Onvo is the premier network of hospitality businesses serving the motorists of Pennsylvania and New York. Founded in 1988 , Onvo has grown into a network of over 50 businesses, including 40 travel plazas, 6 hotels, and 25 quick-service and full-service restaurants. Whether you're far from home or right down the street, Onvo is dedicated to providing you with service that is always quick, always kind, and always convenient.

Industry
Retail & Ecommerce
Company Size
51-200 employees
Headquarters
Scranton, PA
Year Founded
1988
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