Job Description

Lead. Inspire. Elevate the Guest Experience.

Are you a hospitality leader who thrives in a fast-paced environment, loves developing high-performing teams, and believes the best leaders lead from the front? If you're passionate about creating unforgettable guest experiences and driving operational excellence, we want to hear from you.

The dual brand Residence Inn/Fairfield Inn Annapolis looking for a dynamic, hands-on Hotel General Manager who is ready to make an impact. This isn't a behind-the-desk leadership role—it's an opportunity to be at the heart of the hotel, coaching teams, connecting with guests, solving challenges, and celebrating successes. You'll inspire your team by leading with energy, accountability, and a genuine passion for hospitality.

As the Hotel General Manager, you'll shape the guest experience, drive financial performance, build an engaged and motivated team, and ensure every aspect of the hotel operates at the highest level.

Why Colwen Hotels?

At Colwen Hotels, we're more than a hospitality company—we're a team of innovators, collaborators, and passionate professionals who believe exceptional experiences begin with exceptional people.

Built on integrity, authenticity, and hard work, Colwen Hotels continues to grow with a portfolio of 49 hotels across 9 states and an exciting pipeline of new properties. As we grow, so do the opportunities for our associates. Whether you're looking to make your mark or take the next step in your hospitality career, you'll find the support, resources, and advancement opportunities to help you succeed.

What You'll Do

You'll be the driving force behind every aspect of the hotel's success by:

• Leading all day-to-day operations across Front Office, Housekeeping, Food & Beverage, Maintenance, and Sales.
• Creating an exceptional guest experience that inspires loyalty and consistently exceeds expectations.
• Building, coaching, mentoring, and inspiring a high-performing team that delivers outstanding service every day.
• Recruiting top talent while fostering a culture of engagement, recognition, accountability, and fun.
• Driving revenue, profitability, and operational excellence through strategic planning, budgeting, and performance management.
• Partnering with Sales and Revenue teams to maximize market share and financial results.
• Developing strong relationships within the local community while staying ahead of market trends and competitive opportunities.
• Walking the hotel daily to ensure every detail reflects the highest standards of quality, cleanliness, and service.
• Championing innovation and continuously identifying opportunities to improve the guest and associate experience.
• Leading by example—jumping in wherever needed and showing your team that no task is beneath a great leader.

What You Bring

• 3+ years of successful hotel General Manager experience, preferably with Marriott extended stay and select serve brands.
• Strong operational knowledge across all hotel departments, including Food & Beverage.
• A proven ability to inspire, coach, and develop exceptional teams.
• Outstanding communication and relationship-building skills.
• Financial acumen with experience managing budgets, forecasting, and driving profitability.
• An entrepreneurial mindset with strong problem-solving skills.
• Exceptional organizational skills and attention to detail.
• A passion for hospitality that's contagious—and a commitment to creating memorable experiences for guests and associates alike.

What's In It for You?

At Colwen Hotels, we invest in our people because we know they're the key to our success.

Benefits & Perks

• Competitive Medical Insurance with Company-Funded HRA
• Dental & Vision Insurance
• Flexible Spending Accounts
• Supplemental Insurance Options
• Paid Time Off
• Employee Assistance Program
• 401(k) with Employer Match (Traditional & Roth Options)
• Hotel Travel Discounts for You and Your Family
• Exclusive Discounts on Travel, Entertainment, and Retail
• Ongoing Leadership Training & Professional Development
• Career Growth Opportunities Across Our Expanding Portfolio

Ready to Lead?

If you're a passionate hospitality professional who enjoys rolling up your sleeves, empowering teams, delivering memorable guest experiences, and making a meaningful impact every day, we'd love to welcome you to the Colwen Hotels family.

Bring your passion. Lead with purpose. Grow your career with Colwen Hotels.

Compensation:

Range: $125,000 - $135,000

Equal Opportunity Employer M/F/D/V