Job Description

About the Role

Carrier Commercial Services has an opening for a General Manager for our Rentals & Spot Coolers business, a ~$200M P&L. The successful candidate will be responsible for developing and implementing strategies to maximize profits, service offerings and organizational efficiency.

The incumbent will be responsible for ensuring the business maintain its strategic competitive position and develop short- and long-term strategies and goals in alignment with North American financial goals and objectives. Establishing operational action plans and targets for each market and reviewing progress with local leadership on a regular basis.

This position can be located in Kennesaw, GA or Charlotte, NC.

Key Responsibilities

• Define and collaboratively execute strategies to promote and grow across the defined commercial territory.
• Develop new processes, standards and operational and go to market plans to achieve strategic growth.
• Identify and visit key customers and determine our strategy to obtain their business.
• Collaborate across Carrier functions and business divisions in all territories to identify replacement opportunities and upcoming projects with existing customers.
• Develop strategic plans to expand geographically, organically and inorganically.
• Leverage data and analytical insights to drive performance.
• Maximize people performance through inclusive leadership and engagement, including talent evaluations, attraction and development, as well as safety and productivity programs
• Lead and develop functional leaders to build high-performing teams.
• Partner with business leaders in establishing annual operating budgets and staffing plans to assure the most productive utilization of human, financial and capital resources.

Required Qualifications

• High School diploma or GED
• 10+ years of experience in general management or operational leadership within the field-based service industry
• Ability to travel 25%-50% within the US and Canada

Preferred Qualifications

• Bachelor’s degree
• P&L leadership experience
• Ability to lead and motivate diverse and remote teams
• Exceptional communication, interpersonal, negotiation skills, and customer focus
• Maintains a keen knowledge and understanding of the Commercial Service HVAC industry, its customers and competitors.
• Demonstrated knowledge of executing advanced selling strategies, marketing techniques and general management.