With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget, style, and occasion – from campsites to luxury resorts. We connect holidaymakers with over 50 incredible destinations to create unforgettable holiday experiences. Part of the trusted NRMA Group, a member-owned brand, our passionate team works together to make holiday magic happen—it's not just our job, it's in our nature.
Pumphouse Point is an adults-only retreat nestled on Lake St Clair, just 2.5 hours from Hobart. This hidden gem features 21 rooms in two converted heritage buildings, offering an intimate escape in World Heritage wilderness. Only 10 minutes away, the Derwent Bridge Wilderness Hotel boasts soaring ceilings, exposed beams, and a grand double-sided fireplace at the heart of its bar and restaurant—perfect for relaxing by the fire, enjoying a meal, and sipping a drink in a classic alpine pub.
Nestled in the heart of Tasmania's World Heritage wilderness, Pumphouse Point and Derwent Bridge Hotel offer a once-in-a-career opportunity to lead two iconic destinations. From luxury wilderness accommodation and exceptional dining experiences to authentic Tasmanian hospitality, you'll play a key role in shaping the future of these unique properties while living and working in one of Australia's most breathtaking natural environments.
Reporting to the Operations Manager, you will take full responsibility for the operational, financial, guest experience and people performance of both properties. This is a true leadership-from-the-front opportunity, ideally suited to a hands-on hospitality professional who enjoys balancing strategy with day-to-day operations.
You'll build and develop a high-performing team, foster strong stakeholder and community relationships, drive innovation and guest satisfaction, and ensure the business delivers exceptional commercial results. From supporting a food and beverage service and assisting with group bookings to leading business planning and operational strategy, no two days will be the same.
To help you make the most of this unique lifestyle opportunity, staff accommodation is available. As you'll be living and working in a remote location surrounded by Tasmania's stunning wilderness, you'll need your own reliable vehicle to explore the region and access nearby amenities.
What’s in it for you?
At the NRMA we aren’t just about discounts (although you do get these too). We offer benefits to help make work and life just right for you!
We’re for inclusion, diversity, and representing the members, guests, customers, and communities we serve. That’s why we welcome applications from First Nations, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be part of our team.
Ready to Make Your Mark?
If you’re a hospitality professional looking for a unique career opportunity in one of Australia’s most spectacular locations, we’d love to hear from you.
Apply now and take Pumphouse Point’s guest experience to the next level! Visit our careers site to find out more!
As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.
For over 100 years, the NRMA has existed to make the journey better for everyone in the community. In everything we do, we aim to give back, always adding more value to Membership while working towards a better, shared future.
Having over 3.2 million Members, we’re Australia's largest member-owned organisation, and have grown into one of the country's largest tourism, leisure, and travel businesses, with investments in accommodation, car hire, ferries, experiences and more. We’ve done this by putting our people, Members and customers at the centre of everything we do to deliver great experiences – something that has always set us apart.
From our earliest Patrols, we’ve been passionate about helping people on the road, but we now also help millions on our waterways, on their holidays, and on all of their journeys. Tales of our legendary service embody the sense of mateship and levels of care that the people of our nations have become known for the world over.
As a workplace, we foster a culture of innovation, growth and wellbeing – one that respects and celebrates diversity in all its forms, creating an environment where all people can feel they truly belong and thrive. We do this because we know that, when put together, our individual talent and uniqueness is what makes us great at what we do. We do this because it makes our place a great place to be.
Interested? We’d love to hear from you.
