At Crescent Hotels & Resorts, we believe exceptional hotels begin with exceptional people. We are passionate about creating memorable guest experiences, developing outstanding leaders, and delivering exceptional results for our owners while fostering a culture where associates can thrive.
We are proud to partner with Urban Villages on one of the most innovative hospitality projects in the country: Populus Denver
Populus is not just a hotel; it is a new species of hospitality. As the nation's first carbon-positive hotel, it is built on a simple belief that hospitality can give back more than it takes and do so as a thriving business. Inspired by Colorado's iconic aspen groves, the hotel brings together design, culinary excellence, community, and sustainability into an experience that exists nowhere else. For the Associates who bring it to life each day, that means being part of a hotel with a clear reason for being.
Located in the heart of downtown Denver, Populus offers guests a distinctive lifestyle experience featuring architecturally inspired accommodations, acclaimed food and beverage experiences, immersive programming, and a mission-driven approach to hospitality. Every detail of the hotel reflects a commitment to innovation, environmental stewardship, authentic local partnerships, and creating meaningful experiences for guests and associates alike.
Urban Villages' vision is to create places that restore balance between people, community, and the environment. At Populus, that vision comes to life through thoughtful design, regenerative hospitality practices, and a commitment to leaving a positive impact on the world around us. The property's mission is simple: To restore balance for life to thrive.
We are seeking an exceptional General Manager to lead this landmark property. This individual will serve as both an operational leader and a cultural steward—responsible for delivering outstanding financial performance, exceptional guest experiences, and associate engagement while bringing the Populus mission and values to life every day.
The successful candidate will understand how to balance Crescent's commitment to operational excellence with Urban Villages' vision for purpose-driven hospitality. They will be equally comfortable discussing RevPAR, EBITDA, and market share as they are building community partnerships, inspiring associates, and advancing sustainability initiatives.
This is a rare opportunity to lead one of the hospitality industry's most innovative hotels while partnering with Crescent Hotels & Resorts and Urban Villages to help shape the future of hospitality.
The General Manager will champion and embody the values that define Populus and shape every guest and associate experience.
We look to nature first for inspiration and wisdom. Leaders at Populus cultivate meaningful connections to place, celebrate local partnerships, and create experiences that honor the community and environment around us.
We give back more than we take, in every direction. The successful candidate will foster a culture of service, abundance, and stewardship where associates, guests, ownership, and the community all benefit from our presence.
We explore, question, and seek to understand. We are looking for a leader who embraces innovation, challenges convention, listens deeply, and continuously seeks opportunities to elevate the guest experience.
We do the right thing, especially when it is harder. This leader will be transparent, authentic, accountable, and willing to make courageous decisions that support long-term success.
This is more than a General Manager role. It is the chance to lead a hotel that is rewriting what hospitality can be, where every stay leaves something good behind and the whole team feels the difference.
At Populus, guests return not only for the design, the dining, and the service, but because being here means something. The person who leads it will shape a place where doing right by the planet and running a strong business are the same work, and where the community is genuinely better for Populus being in it.
If you lead with both heart and discipline, and you believe a hotel can be exceptional and meaningful at once, we would welcome the conversation.
At Crescent Hotels & Resorts, we believe success is the product of direct contact and experience. This guiding principle drives every aspect of hotel operations throughout Crescent. Recognized as one of the industry's top third-party hotel management companies, Crescent is committed to delivering excellence in hotel operations, profitability, and guest service through a hands-on approach and practical experience.
Crescent’s foundational service offering is third-party hotel management of upper upscale full-service and luxury hotels and resorts in the US and Canada. The portfolio includes luxury lifestyle assets as well as hotels and resorts within the premier brands by Marriott, Hilton, and Hyatt. At Crescent, we are more than just a collection of hotels, we are a progressive company determined to be the employer of choice in the hospitality industry. Strong core values related to customer service and associate satisfaction account for the continued success of our company. Crescent seeks and recruits energetic, innovative individuals who have a desire to work in a results-driven environment. Our success is the direct result of everyone working together toward a common goal: To deliver exceptional service to our valued guests and provide a high quality work environment for our associates.
At Crescent Hotels & Resorts, we expect our leaders to embrace an entrepreneurial spirit, strive to execute flawlessly and recognize our most important asset is our PEOPLE. We know our associates look to their leaders to embody the corporate culture. Our leaders’ passion and dedication will inspire you who, in turn, will share that enthusiasm with our guests.
