Job Description
- Position: General Manager
- Property: Omaha Marriott (300 Keys + 12,982 Square Feet of Meeting & Event Space)
- Brand: Marriott Hotels (Marriott International)
- Address: 10220 Regency Circle, Omaha, Nebraska 68114
- Work Type: On-Site
- Travel: Up to 15% travel for ownership meetings, leadership development, community engagement, brand initiatives, and market-related activities.
- Job Type: Managerial, Full-Time, Permanent
- Salary: $150,000 - $180,000 USD annually (commensurate with experience, qualifications, and market alignment)
- Bonus: Up to 50% Quarterly Incentive Plan tied to property and company performance metrics.
- Leadership & Team Structure: This position reports to the Vice President of Operations and works closely with ownership representatives and Marriott brand leadership.
- Direct Reports: Director of Sales & Marketing, Director of Rooms, Executive Chef, Director of Engineering, Director of Finance, Human Resources Leader, and other department leaders as applicable.
- Property Type: Full-Service Hotel
- Property Overview: Conveniently located in Omaha's Regency business district, Omaha Marriott serves a diverse mix of corporate, group, meeting, and leisure travelers. The hotel features 13 meeting rooms and nearly 13,000 square feet of flexible event space, making it a premier destination for business events, conferences, and social gatherings in the Omaha market.
About the Property: Omaha Marriott is a full-service Marriott hotel located in Omaha's prestigious Regency business district. Featuring 300 guestrooms, 12,982 square feet of flexible meeting and event space, restaurant and lounge operations, concierge lounge, fitness center, and indoor and outdoor pools, the hotel caters to corporate, group, meeting, and leisure travelers alike. The General Manager will provide strategic and operational leadership while driving financial performance, guest satisfaction, associate engagement, and market share. The ideal candidate will bring proven full-service hotel leadership experience, strong financial acumen, experience leading group and banquet operations, and a track record of building high-performing teams focused on service excellence and results.
About Remington Hospitality Remington Hospitality, a U.S.-based, third‑party hotel management company founded in 1968, with operations across the United States and the Caribbean and Latin America (CALA) region. In CALA, Remington manages branded and independent properties in Mexico, the Dominican Republic, Puerto Rico, and the Cayman Islands, with continued regional growth planned. Today, Remington manages 100+ hotels across 30 states and 26 brands, delivering strong financial discipline, brand compliance, and operational accountability while fostering a collaborative, performance‑driven culture focused on long‑term success and professional growth.
The General Manager is responsible for the overall leadership, strategic direction, and financial performance of Omaha Marriott. This role is expected to meet all company standards and lead Remington Hospitality's Five Key Drivers while ensuring operational excellence across the hotel's 300 guestrooms, food and beverage operations, and approximately 12,982 square feet of meeting and event space The General Manager will foster a culture of accountability, service excellence, associate engagement, and continuous improvement while driving guest satisfaction, revenue growth, profitability, and asset value.
Remington's Five Key Drivers
The General Manager leads the property's Five Key Drivers, ensuring alignment, accountability, and measurable results:
- Associate Engagement
- Guest Experience
- Revenue Growth & Commercial Performance
- Cost Discipline & Operational Efficiency
- Asset Value & Long-Term Sustainability
Preferred Qualifications
- Five (5)+ years of General Manager experience in a full-service hotel environment.
- Strong background in associate engagement, leadership development, and accountability-driven management.
- Proven success driving financial performance, guest satisfaction, and operational excellence.
- Experience managing hotels with significant group, catering, banquet, and meeting space revenue.
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Experience leading properties with 10,000+ square feet of meeting and event space, including group sales, catering, banquet operations, and convention business.
- Strong banquet, catering, and food & beverage experience.
- Proven ability to drive guest satisfaction and service culture (GSS).
- Demonstrated success building team engagement, accountability, leadership development, and associate morale.
- Proficiency with ProfitSword, M3, and similar hotel financial reporting systems.
- Strong expertise in budgeting, forecasting, labor management, and expense control.
- Marriott brand experience preferred.
Core Responsibilities:
- Practice a culture of guest service in all you do; promote courtesy, good will and a positive attitude in each and every encounter.
- Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times.
- Resolve guest complaints, ensuring guest satisfaction in each interaction.
- Coordinate special programs, functions and incentives to improve guest service.
- Work in a cooperative and friendly manner with fellow associates.
- Effectively lead the Executive Committee to reach the goals of the property.
- Develop and assure achievement of hotel revenues and profits, utilizing forecasting, P&L management, RevPAR.
- Ensure the property is compliant in all departments, growing the business year over year.
- Ensure product quality is of a level to allow future bookings of room nights, banquet sales and food & beverage to achieve increasing pricing goals as warranted to maximize revenue.
- Coach and develop leaders to exceed performance expectations.
Knowledge, Skills, and Competencies:
- Bachelor's degree in Hotel Management or related business field preferred
- Minimum 3 years' experience in Rooms and/or Food & Beverage functions
- Strong business communication skills verbal and written
- Strong presentation skills and ability to lead team at leadership and hourly level
- Knowledge of federal, state and local employment laws and regulations
- High work ethic and self-initiative
- Strong computer skills in Microsoft Suite
- Some travel may be required
- Regular attendance according to established guidelines
- Proven record of commitment and professionalism in meeting the challenges and pressures of a 24-hour, 7-day a week operation
- Professional image as perceived by subordinates, peers, superiors, guests and community
- Must possess basic computational ability
- Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions
- Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times
- Maintain calm and professional demeanor in sometimes high pressure situations
- Ability to converse calmly with upset associates, superiors and guests in intense emotional situations
- Ability to participate in and lead departmental and/or hotel team meetings
Compensation & Benefits
- Base Salary: $150,000 - $160,000 (commensurate with experience, qualifications, and market alignment)
- Bonus: Up to 50% Quarterly incentive plan tied to performance metrics
- Health Benefits: Medical, dental, and vision insurance
- Retirement: 401(k) with company match
- Time Off: Paid vacation, holidays, and personal days
- Perks: Discounted hotel stays across the portfolio
- Growth: Career development and advancement opportunities
- Culture: People-first environment focused on excellence and innovation
This job description is not an exhaustive list of all job functions that are required of an employee in this position. Therefore, other duties may be asked of an employee in this position from time to time.
Qualifications
Physical Requirements (In-Office Role)
- Ability to work in a standard office environment.
- Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
- Occasional standing and walking throughout the workday.
- Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
- Ability to communicate effectively verbally and in writing.
- Occasionally required to stand, walk, bend, reach, or carry items.
- Ability to lift and/or move 10–25 pounds as needed (e.g., files, office supplies).
- Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
- Ability to hear and participate in conversations and meetings, use phone and/or headset
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.
Location Description
10220 Regency Circle, Omaha, Nebraska 68114
Welcome to the newly renovated Omaha Marriott located in the affluent Regency Business Park at the intersection of Interstate 680 and West Dodge Road. Our Heartwood Restaurant & Lounge offers breakfast, lunch and dinner. Nearby businesses include: TD Ameritrade, HDR, West Corp., Jet Linx, Citigroup, PWC, NTT, Cox Media, First Data, UNO.
Location
Omaha Marriott-OMM
