Job Description

Lead with Heart as a General Manager

At La Madeleine French Bakery & Café, we believe in the joy of simple, fresh ingredients and warm, genuine hospitality. As our General Manager, you’ll be the heart of your café - leading an inspired team to deliver authentic French flavor and unforgettable guest experiences every day.

If you’re a natural leader who thrives on creating connections, coaching teams, and driving results, this is your chance to make a meaningful impact while growing your career.

Why You’ll Love Working with Us

• NO LATE NIGHTS- We close at 9pm
• Competitive pay + bonus opportunities
• Comprehensive Benefits -Health, dental, and vision insurance options
• Employee discounts on food & catering
• Growth opportunities within the company
• Supportive team environment where your voice matters

What You’ll Do

• Run the Show - Oversee daily café operations, including opening and closing procedures.
• Champion Standards - Maintain high levels of cleanliness, organization, and safety.
• Inspect & Perfect - Conduct regular walkthroughs and audits to ensure consistency and compliance.
• Drive Performance - Monitor and analyze key metrics to boost revenue and profitability.
• Control the Numbers - Manage labor, food, and controllable costs to meet budget goals.
• Grow the Brand - Execute local marketing initiatives and build community relationships.
• Lead by Example - Inspire your team by modeling excellence in service and accountability.
• Coach & Develop - Set clear expectations, provide feedback, and create pathways for growth.
• Hire the Best - Recruit, interview, and onboard top talent to build a strong, cohesive team.

What You’ll Bring

• 3+ years of restaurant general management experience (fast casual or full-service preferred)
• Proven ability to lead, motivate, and retain a high-performing team
• Strong financial acumen with P&L management experience
• Excellent communication, problem-solving, and organizational skills
• A passion for hospitality and creating memorable guest experiences
• Flexibility to work weekends, holidays, and varied shifts
• ServSafe certification (or ability to obtain)

The Company may require a background check as part of the hiring process, and continued employment is contingent upon satisfactory results in accordance with applicable laws and regulations.

This position operates in a fast-paced restaurant environment and may involve exposure to hot equipment, kitchen hazards, cleaning chemicals, and moderate noise levels. The role requires frequent standing, bending, lifting, and reaching throughout the shift, including the ability to lift up to 60 pounds occasionally, with or without reasonable accommodation.

We offer a welcoming and inclusive environment to our team members, job applicants, the guests we serve, and the communities we call home. LMCasualFoods also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of discrimination, including harassment, because of race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law.