Job Description

The Opportunity

Marriott International is seeking a commercially astute and strategically minded General Manager to lead JW Marriott Venice Resort & Spa.

This is a high-impact leadership role requiring a General Manager who can balance luxury guest experience, operational excellence, and strong commercial performance, while working in close partnership with ownership to drive long-term asset value.

The successful candidate will bring a strong understanding of revenue strategy, market positioning, and owner alignment, alongside the ability to lead a complex resort operation in one of the world’s most competitive luxury destinations.

About the Property

JW Marriott Venice Resort & Spa is a flagship luxury resort located on a private island in the Venetian lagoon. The property offers a unique positioning within the Venice market, combining destination resort appeal with access to one of the world’s most iconic cities.

The hotel features:

• Extensive accommodation offering including suites and private residences
• Multiple food & beverage outlets with destination dining appeal
• Full-service spa and wellness facilities
• Significant outdoor space and seasonal demand dynamics

The property operates within a highly competitive luxury landscape, requiring clear commercial differentiation, strong revenue optimisation, and strategic stakeholder alignment.

The Role

As General Manager, you will hold full accountability for the performance and positioning of the property, acting as the primary business leader for the asset.

You will lead all aspects of operations, commercial strategy, and stakeholder management, with a particular focus on:

• Driving top-line revenue and GOP performance
• Enhancing the property’s market positioning within luxury Venice
• Building a strong, engaged, and high-performing leadership team
• Partnering closely with ownership to align on strategy and performance

Key Responsibilities Business & Commercial Leadership

• Drive overall revenue performance through strategic oversight of pricing, segmentation, and distribution
• Partner closely with Revenue Management and Sales to optimise demand across transient, group, and leisure segments
• Identify and unlock new revenue opportunities across rooms, F&B, spa, and experiences
• Maintain strong market intelligence, ensuring the property is competitively positioned within Venice and the broader luxury landscape

Operational Excellence

• Ensure consistent delivery of JW Marriott brand standards and luxury guest experience
• Lead a complex resort operation with a focus on quality, detail, and service excellence
• Drive guest satisfaction, reputation, and brand differentiation

People Leadership & Culture

• Build and develop a high-performing Executive Committee and leadership team
• Foster a culture of accountability, ownership, and continuous improvement
• Champion Marriott’s leadership values and talent development approach

Owner & Stakeholder Management

• Act as a trusted partner to ownership (KSL), providing clear, data-driven insights and recommendations
• Lead regular performance reviews, aligning on strategy, investment, and priorities
• Navigate owner expectations with confidence, balancing brand standards and commercial outcomes

Financial Performance

• Deliver strong GOP performance through disciplined cost control and revenue optimisation
• Lead budgeting, forecasting, and long-term financial planning
• Identify opportunities to enhance profitability and asset value

Candidate Profile

We are seeking a General Manager with a strong combination of commercial acumen, operational credibility, and stakeholder management capability.

Experience

• Proven experience as a General Manager within a luxury hotel or resort environment
• Strong commercial background with a clear track record of driving revenue and profitability
• Experience working closely with ownership groups or asset managers
• Experience in Italy or comparable European luxury markets preferred

Leadership & Capability

• Demonstrates strong leadership judgement and strategic thinking
• Commercially driven, with the ability to translate strategy into measurable performance
• Confident operating in complex, high-expectation environments
• Strong communicator with the ability to influence senior stakeholders

Personal Attributes

• Resilient, adaptable, and solutions-oriented
• Highly collaborative, with the ability to build trust with both teams and ownership
• Detail-oriented with a strong commitment to excellence
• Passionate about luxury hospitality and guest experience

Additional Requirements

• Fluency in Italian and English is essential
• Eligibility to work in Italy

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At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.