Job Description

Whether you're starting out or stepping up, you'll find support, purpose and the chance to grow through every challenge at IHG Hotels & Resorts.

We're seeking a General Manager to lead Holiday Inn Frankfurt Alte Oper, a 249-room city-centre hotel in Frankfurt, Germany. Situated close to the city's banking and financial district, the opera house and major transport links, the hotel attracts a strong mix of corporate and leisure guests.

In this role, you'll be responsible for leading the overall performance of a successful Holiday Inn hotel, driving commercial results, maintaining exceptional guest experiences and developing a highly engaged team. Working closely with the owner and key stakeholders, you'll balance strategic planning with a hands-on leadership style to ensure continued growth, strong operational performance and a well-maintained property.

Key Responsibilities

• Lead all aspects of hotel operations to deliver commercial, financial and guest experience objectives.
• Drive revenue growth and profitability through effective commercial and operational strategies.
• Build and inspire a high-performing team culture across a hotel.
• Maintain strong guest engagement and visibility throughout the hotel.
• Partner with the sales and commercial teams to strengthen local business relationships and market presence.
• Ensure compliance with Holiday Inn brand standards, policies and procedures.
• Deliver consistent performance against budget and business targets.
• Identify opportunities to enhance F&B performance and drive additional revenue streams.
• Maintain the hotel in excellent condition through proactive asset and maintenance planning.
• Develop strong, collaborative relationships with ownership and key stakeholders.

On a daily basis, you'll play a pivotal role in shaping the guest, colleague and owner experience. You'll lead a well-established hotel with a strong market position, ensuring sustainable business growth while creating an environment where colleagues can thrive and guests return time and again.

What We're Looking For

• Previous General Manager experience, ideally within a Holiday Inn or Holiday Inn Express environment, or a strong first-time GM candidate from a complex hotel operation.
• Strong understanding of hotel operations, with a rooms background preferred.
• Demonstrated commercial acumen and ability to drive revenue, profitability and performance.
• Experience leading and motivating teams with a hands-on, visible leadership style.
• Passion for delivering exceptional guest experiences and acting as a hotel host.
• Knowledge of hotel asset management and maintaining property standards.
• Ability to build relationships with owners, stakeholders and local business partners.
• Strong understanding of brand standards, policies and operational processes.
• Fluent German and English language skills is essential.
• The eligibility to work in Germany or the EU is essential.
• Knowledge of the German hospitality market preferred.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?