Job Description

About the Role:Join the dynamic team at Goldfish Swim School MFO as a General Manager! In this exciting role, you will lead our swim school operations, ensuring a safe and fun environment for children to learn and grow. If you are passionate about aquatic education and exceptional customer service, we want to hear from you!

Responsibilities:

• Oversee daily operations, ensuring a high-quality experience for all students and families.
• Manage staff recruitment, training, and performance evaluations to build a strong team.
• Develop and implement marketing strategies to drive enrollment and community engagement.
• Ensure compliance with safety standards and regulations in all swim programs.
• Monitor financial performance, including budgeting and expense management.
• Foster relationships with parents and the community to enhance customer satisfaction.
• Conduct regular assessments of swim programs and services for continuous improvement.
• Collaborate with the corporate team to align local operations with company goals.

Requirements:

• Bachelor's degree in Business Administration, Sports Management, or a related field.
• 3+ years of management experience, preferably in the swim or recreational industry.
• Strong leadership skills with a proven ability to motivate and develop a team.
• Excellent communication and interpersonal skills for customer and staff engagement.
• Knowledge of swim instruction and safety protocols is a plus.
• Ability to work flexible hours, including evenings and weekends.
• Strong organizational and problem-solving skills to manage multiple priorities.
• Passion for promoting aquatic safety and education.

About Us:Goldfish Swim School has been a trusted name in swim education for over a decade, dedicated to teaching children the life-saving skill of swimming in a fun and engaging environment. Our customers love us for our exceptional instructors and our commitment to safety, while our employees appreciate the supportive culture and opportunities for growth within the company.
Compensation: $57,000.00 - $67,000.00 per year

Tropical Vibes & Impacting Lives!

You feel it the moment you walk in. There’s more than vibrant colors, a tropical theme and happy children. There’s something different, something extraordinary. Something truly GOLDEN. It’s passion. Not just a passion for kids or a passion for swimming…it’s a special passion for changing – even saving – lives, by being a part of kids learning to swim.

When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You’re also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it’s more than a job - it’s an endless pool of possibilities, opportunities and life-changing moments!

Making Waves with Passion, Purpose & Core Values!

At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!

We go above and beyond with every detail to create a GOLDEN Experience!

We believe in nurturing a culture that provides WOW! Customer Service

We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust

We meet and exceed expectations so you see Extraordinary Results

We make a big deal about life’s accomplishments by remembering to Celebrate!

Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.