Job Description

Job Title: General Manager

Location: Maryland and Delaware

Job Summary: The General Manager will oversee all operations of the dealership, ensuring exceptional customer service, maximizing profitability, and driving sales growth. This role requires a strategic leader with strong business acumen, excellent interpersonal skills, and a deep understanding of the automotive industry.

Key Responsibilities:

1. Sales and Revenue Generation:

• Develop and implement sales strategies to achieve dealership targets.
• Monitor sales performance and adjust tactics as necessary to meet goals.

1. Operations Management:

• Oversee daily operations, including sales, service, parts, and finance departments.
• Ensure compliance with all regulatory and safety standards.

1. Financial Oversight:

• Manage budgeting, forecasting, and financial reporting to maximize profitability.
• Analyze financial data and implement cost-control measures.

1. Staff Leadership and Development:

• Recruit, train, and mentor department managers and staff.
• Foster a positive workplace culture that encourages teamwork and professional growth.

1. Customer Relationship Management:

• Ensure the highest levels of customer satisfaction and resolve escalated issues.
• Build and maintain strong relationships with customers to encourage repeat business.

1. Marketing and Community Engagement:

• Develop marketing initiatives to attract and retain customers.
• Engage with the local community and represent the dealership at events.

1. Performance Analysis:

• Review performance metrics regularly to identify trends and areas for improvement.
• Utilize data to make informed decisions and implement best practices.

Qualifications:

• Bachelor's degree in Business Administration, Automotive Management, or a related field.
• 5+ years of experience in automotive sales or management, with a proven track record of success.
• Strong leadership and team-building skills.
• Excellent communication and interpersonal abilities.
• Proficiency in dealership management software and Microsoft Office Suite.
• Ability to analyze financial statements and make data-driven decisions.
• Must live Preston Core Values of Teamwork, Community, Urgency, Integrity, Attention to Detail, and Personal Growth.
• Be willing to travel for business as needed.

Benefits:

• Competitive salary and performance-based bonuses.
• Year end Bonus
• Health, dental, and vision insurance.
• 401K match.
• Paid time off and holiday pay.
• Employee discounts on vehicle purchases and services.
• Leadership training
• Potential growth
• NADA Academy