Job Description

We are a people-focused medical cannabis organization dedicated to transforming lives through compassionate care and expert guidance. Our mission is to remove barriers to access, fight the stigma surrounding cannabis, and improve the well-being of our patients through the power of the plant. With a commitment to education, advocacy, and personalized support, we strive to make a meaningful impact in the communities we serve.

Join Our Team Today!

The General Manager oversees the day-to-day operations of the entire building, including product management, services provided to patients, and the delegation of tasks to Wellness Associates while simultaneously ensuring the highest quality of patient experience. This position is responsible for maintaining a clean and functionable building, developing their staff, owning 4-wall economics and driving the business forward. The GM will ensure all transactions, and the implementation of other retail processes, comply with state and local laws and regulations. Under the direction of the Director of Dispensaries, this position will collaborate to develop and implement practices, policies, and strategies that support a performance and results-driven culture.

KEY RESPONSIBILITIES:

• Oversee the day-to-day activities and flow of dispensary related matters, including, but not limited to, employee oversight and management, maintain records for dispensary interactions, order supplies, and perform weekly inventory reconciliations, ensuring accuracy and compliance in all transactions.
• Ensure compliance of internal and external requirements.
• Track dispensary inventory for both products and supplies; complete orders as necessary.
• Monitor competition and send suggestions for products, pricing, and promotions.
• Partner with Senior Wellness Associates on a daily basis to open and close the dispensary and vaults as well as maintain day-to-day office operations; implement and oversee procedures related to opening and closing the dispensary.
• Diligence in maximizing 4-wall economics; including communicating and implementing ways to drive sales, protocols to maintain building and lessen repair costs, proper supply ordering/management and monitoring payroll.
• Maintain established standards of presentation, customer experience, and compliance.
• Maintain a clean, organized, and visually appealing store.
• Record all sales and inventory transactions in accordance with state and local laws and regulations.
• Track sales metrics on a daily, weekly, and monthly basis; report data to PAOFW leadership.
• Maintain the electronic filing system by scanning, uploading, and saving paperwork in the appropriate folders.
• Under direction from the Director of Dispensaries, participate in the recruiting, training, development, and success of employees.
• Stay informed and knowledgeable about state and local laws, regulations, and industry news; this may be accomplished through continuing education, annual HIPAA Compliance training, etc.
• Support retail operations through the intake area and retail/dispensary floor as needed.
• Train and develop staff.
• Perform other duties as assigned.

REQUIRED SKILLS:

• High School Diploma or equivalent required
• Bachelor's degree in business, management, or related field preferred
• 5+ years of progressively responsible retail experience.
• Experience working in a heavily regulated industry preferred.
• 3+ years of experience working in a management/supervisory role.
• Retail management experience preferred.
• Demonstrated experience in inventory management and reconciliation.
• Demonstrated experience managing a team in a fast-paced environment.

PHYSICAL REQUIREMENTS:

This is a physically demanding position working in a retail environment. The environment may frequently have the strong odor of cannabis, perfumes, and/or cleaning agents in the facility. This position requires candidates to be able to:

• Sit, walk and stand for extended periods of time, including crouching and stooping
• Communicate clearly and effectively with team members and patients through talking and hearing
• Use hands and fingers to operate, handle, and/or feel objects, tools, and/or controls; and reach with hands and arms
• Read and interpret small-sized text on product and patent labels accurately
• Lift, hold, move, transport, or otherwise manipulate up to 30lbs on a regular basis
• Assist in lifting, holding, moving, transporting or other manipulating up to 50lbs periodically
• Utilize computer equipment at a desk for extended periods of time

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position