Job Description

About the Company

Our client is one of the nation's premier disaster restoration contractors, serving commercial and residential customers for more than 75 years. With a long-standing reputation for excellence, integrity, and responsiveness, the company provides comprehensive restoration services including emergency mitigation, reconstruction, and contents restoration following fire, water, storm, and other catastrophic losses.

Backed by a national platform and a strong local presence, our client combines the resources of an industry leader with the entrepreneurial spirit of local market leadership. This is an outstanding opportunity to join an organization committed to operational excellence, employee development, and helping communities recover when they need it most.

About the Position

Our client is seeking an experienced General Manager to lead its Raleigh, North Carolina branch. This executive leadership role is responsible for driving operational performance, financial results, business development, and team leadership across all areas of the business.

The General Manager will oversee mitigation, reconstruction, contents restoration, sales, customer service, and administrative operations while ensuring exceptional project execution and an outstanding customer experience. This leader will be responsible for growing market share, building high-performing teams, and delivering strong financial performance while maintaining the company's long-standing reputation for quality and service.

This is an exceptional opportunity for a proven operational leader who thrives in a fast-paced, service-oriented environment and is passionate about developing people, growing businesses, and delivering outstanding client outcomes.

Compensation

• Base salary up to $170,000+, depending on experience
• Annual performance bonus opportunity of up to 50% of base salary
• Equity participation opportunity for qualified candidates

Key Responsibilities

• Provide overall leadership and direction for all branch operations.
• Manage full P&L responsibility, including revenue growth, profitability, budgeting, cash flow, and financial performance.
• Lead and develop high-performing teams across operations, sales, mitigation, reconstruction, contents, customer service, and administration.
• Establish and monitor key performance indicators to ensure operational excellence and financial success.
• Drive business development initiatives and strengthen relationships with clients, insurance partners, and community stakeholders.
• Ensure projects are delivered safely, efficiently, and in compliance with company standards and industry regulations.
• Foster a culture focused on accountability, teamwork, safety, and continuous improvement.
• Partner with regional and corporate leadership to execute strategic growth initiatives and achieve business objectives.
• Recruit, mentor, and retain top talent while building leadership capability throughout the organization.

Requirements

• Proven success leading a service-based business with full operational responsibility.
• Strong financial acumen with demonstrated P&L management experience.
• Executive leadership experience within restoration, construction, facilities services, specialty contracting, or a similar service-driven industry.
• A successful track record of driving revenue growth while improving operational performance.
• Experience building, coaching, and developing high-performing teams.
• Excellent leadership, communication, and relationship-building skills.
• Strong organizational and decision-making abilities with the capacity to manage multiple priorities.

Benefits

• Base salary up to $170,000+
• Annual bonus opportunity of up to 50% of base salary
• Equity opportunity
• Medical, dental, and vision insurance
• Company-paid life and disability insurance
• 401(k) retirement plan
• Car allowance
• Professional development and leadership growth opportunities
• The support and stability of an established national organization with significant opportunities for career advancement