Job Description

Kinema Fitness is a premium fitness center operator that provides on site wellness solutions to corporate facilities across the country. Kinema Fitness is seeking a Full-Time General Manager to operate and oversee two fitness centers at a corporate headquarters in Natick, MA. This is a unique opportunity for the right candidate. Kinema Fitness prides themselves on creating an absolutely incredible atmosphere to our members that is built on the highest levels of customer satisfaction, member engagement, program innovation, and performance. Kinema is seeking a General Manager that has strong leadership and communication skills with a love and passion for wellness.

The General Manager will be responsible for member engagement, customer service, wellness programs, personal training, group fitness and achieving member fitness results. The manager will also be responsible for creating an outreach strategy to the employees within the building. These programs will include events, workshops, in-department meditation and other services. You will be working closely with the client’s team along with the Kinema Fitness team to develop and implement the vision and strategy that is created.

As General Manager, you will be responsible for meeting and exceeding certain performance metrics and goals. To achieve these goals, it is prudent to be proactive, detail oriented, organized, and innovative. The manager should have a strong background in managing a team as there will be multiple other full-time team members onsite. Additionally, we are looking for someone that has extensive experience in fitness center operations as well as delivering 5-star customer service.

Roles and Responsibilities:

• Create a culture of excellent customer service that is tailored to the needs of the members.
• Develop a strong personal training program that will become a cornerstone of the corporate fitness center.
• Create new fitness initiatives that engage and excite the members of the fitness center.
• Hire, supervise, train and evaluate multiple full-time staff members
• Be prepared to create participation and usage reports for the on site team as well as Kinema Fitness.
• Network with other vendors on the property to integrate the fitness center into the many areas of the property.
• Achieve revenue & financial objectives by preparing budgets, analyzing and reporting.
• Create an outreach strategy to generate additional memberships
• Work closely with our design team to create marketing collateral that is consistent with our branding.
• Develop and implement strategies for improving program, participation and financial outcomes for programming.
• Ensure that all equipment is in working order.
• Must be responsive to feedback from members.
• Implement and grow holistic wellness solutions as well as other wellness related services
• Ordering and maintaining of locker room supplies

Requirements:

• 2 years of corporate fitness management experience
• Degree in Exercise Science or related field
• Certified Personal Trainer
• CPR/AED
• Experience leading group fitness classes

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Sick time
• Vision insurance
• Continuing education credits

Pay: $70,000/ year