Job Description

General Manager - CAT Compact

Department: Machine Division (MAC)

Employment Type: Full Time

Location: San Antonio

The CAT Compact General Manager (GM) is responsible for setting and achieving short and long-term strategic plans in alignment with the company's Vision, Mission, and Values. The GM evaluates, allocates and directs all human, physical, and financial resources within CAT Compact Location.

The incumbent in this position is expected to model the following practices daily: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development; 4) Execute Positive Business Results

Essential Functions

• Model, promote, reinforce, and reward the use of CAT Compact’s Values Based Leadership (VBL) tools, models, and processes to ensure that they are effectively and consistently put into action
• Drive customer-centric strategies that strengthen value creation, deepen relationships, and support long-term business growth.
• Develop, promote, implement, and monitor a long-term collaborative strategic plan for the CAT Compact Location’s to grow and satisfy the needs of all stakeholder groups
• Create and manage CAT Compact’s core operational processes in Sales, Rental, Parts, and Services delivery
• Hire, train, develop, evaluate, and manage the human resources of CAT Compact to consistently exceed productivity targets, demonstrate teamwork, and deliver Legendary Customer Service
• Evaluate, Allocate and Control the capital resources (e.g., facilities, product inventories) of CAT Compact to optimize Return On Net assets
• Responsible for P&L for the CAT Compact location(s)
• Analyze and control expenditures to meet short- and long-term company objectives in conformance with budgetary requirements
• Work safely always and adhere to all applicable safety policies; complying with all company policies, procedures, and standards
• Performs other duties as required

Knowledge, Skills, and Abilities

• Strong technical aptitude and application knowledge of technology equipment and their operation
• Working knowledge of construction estimating and modeling techniques and processes
• Demonstrated knowledge of dealership operations including Sales, Rental, Parts, and Services delivery
• Advanced computer skills to include Excel, Word, PowerPoint, Sales Force, and Microsoft Dynamics
• Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, and coordination of people and resources
• Strong strategic planning and tactical execution skills, including critical thinking skills to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Demonstrated passion for personal and team development leading to successful outcomes for internal and external customers
• Excellent oral and written communication skills and ability to present formally before both small and large groups
• Excellent interpersonal and customer service skills
• Strong data analytical skills
• Excellent self-management, and organizational skills
• Ability to work with all levels of personnel within the organization and customer operations
• Ability to read, analyze, and interpret construction site plans, professional journals, technical procedures, technical manuals, software specifications hardware principals of operations, and systems software operations
• Ability to understand the implications of new information for both current and future problem-solving and decision-making
• Knowledge and experience with economic and accounting principles and practices, including invoicing, credit management, the financial markets, banking and the analysis and reporting of financial data
• Ability to perform mathematical computations such as percentages, fractions, addition, subtraction, multiplication, and division quickly and accurately
• Ability to work independently and effectively within a team in a fast-paced, high-volume environment with emphasis on accuracy, timeliness, and achievement of goals
• Strong listening and questioning skills to effectively understand verbal and non-verbal communication; Ability to listen to and understand information and ideas presented through spoken words and sentences as well as the unsaid messages of others

Requirements

Education and Experience:

• Bachelor’s degree in Business Management, Civil Engineering, Construction Management, or related field preferred
• An understanding of contractor and dealership operations required
• Minimum of eight years of work-related skill, knowledge, or experience required

Supervisory Responsibilities:

• Responsibilities include, but are not limited to interviewing, hiring, and training employees; planning, assigning, and directing work; coaching and development; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

Travel:

• Travel may be expected for this position
• Valid driver’s license required

Physical Requirements:

• To perform this job successfully, an individual must be able to perform each job duty and responsibility satisfactorily; Reasonable accommodations may be made to enable individuals with disabilities to perform job duties and responsibilities
• This position involves extended periods in a stationary position; additionally, occasional movement inside the office to access office machinery, file cabinets, etc.
• This role frequently communicates with others, must be able to exchange accurate information in these situations
• Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work

Work Environment:

• Working conditions are primarily indoors in a professional office environment
• Also works outdoors with possible exposure to temperature variations, damp/wet surfaces, hazardous materials, flammable liquids, high noise areas, dust, and unfavorable fumes and vapors
• Frequently works at fast pace with unscheduled interruptions

Disclaimer:

Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.