As Canberra’s premier CBD retail and lifestyle destination, Canberra Centre sits at the top of the ACT retail hierarchy—an established, high-performing asset of ~95,000sqm GLA, ~255 tenancies, ~19.4m annual customer visits and ~4,858 car parks, delivering ~$787m MAT sales and consistently strong occupancy. This is a rare opportunity for a proven General Manager to lead a flagship centre at the heart of the nation’s capital—balancing best‑in‑class customer experience, premium retail curation and major stakeholder engagement, while progressing a forward agenda of ongoing capital upgrades, evolving precinct strategy and initiatives such as the newly delivered ticketless parking and customer journey improvements.
About the Role
This is a true end-to-end Centre Management role — part strategist, part leader, part relationship builder.
As General Manager, you’ll take full accountability for the performance, presentation, safety and commercial success of Canberra Centre. You’ll lead a large (onsite) multidisciplinary team and work closely with leasing, development, marketing, operations and investment stakeholders. As the senior face of the asset, your relationship with retailers, government, and the broader community will be critical. It’s a hands-on role in a high-profile environment — perfect for someone who thrives in a dynamic, people-centric culture and enjoys balancing commercial outcomes with exceptional customer and retailer experiences.
Key Responsibilities
About You
You’re a confident, commercially astute leader who knows how to run a major retail asset.
You’re comfortable making decisions, lifting performance, handling complexity and building trust with a wide range of stakeholders. You combine strong financial acumen with a natural ability to connect with people, and you genuinely care about the places you lead.
Desired Criteria
Why You’ll Be Successful
You’ll succeed in this role because you:
Most importantly, you’ll thrive because you’re joining QIC — an organisation that invests for the long term, values strong leadership, and gives you the platform to make a genuine impact on one of Australia’s most significant retail destinations.
***We are not partnering with recruitment agencies for this appointment. Unsolicited agency CVs will not be accepted. Candidates should submit applications directly to QIC. If you require additional information, please contact Cassandra Eshman.***
We are a sovereign investor and an international institutional manager driving resilient investment outcomes for our clients and creating shared value.
Headquartered in Brisbane, Australia, we have more than $100 billion in assets under management and offices in Sydney, Melbourne, New York, San Francisco, London, Copenhagen and Singapore.
Today, we partner with approximately 125 clients spanning Australia, the US, UK, Europe, Asia and the Middle East, with a track record of asset stewardship as an acquirer, owner and manager of internationally significant real assets and liquid market solutions.
Investing for the long-term is in our DNA, enabled by our stable ownership by the Queensland Government. We manage multi-asset portfolios for government clients and deliver infrastructure, real estate, private equity, private debt, natural capital, and fixed income and liquid market solutions for private institutional capital.
Our People define who we are and how we do things. our team brings a unique combination of skills, experiences and perspectives.
We have an experienced international team of over 900 professionals across our corporate and investment functions, working together to achieve our purpose: to create shared value by responsibly investing for the prosperity of clients, people and communities.
