Journey Beyond

General Manager | Camps & Lodges, Outback Spirit

Journey Beyond  •  Adelaide, AU (Onsite)  •  4 hours ago
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Job Description

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Journey Beyond

Join Journey Beyond and help support some of Australia's most iconic tourism experiences. Based in Either Adelaide or Darwin, you'll be part of a collaborative team making a real impact across a diverse portfolio of brands and destinations.

About the Role

Supporting the Outback Spirit business this is a rare opportunity to take the reins of one of our Camps & Lodges. You will own the end-to-end success of Camps & Lodges - from the quality of every guest journey to the performance of your people, the health of the P&L, and the development of our Camps & Lodges.

You will be responsible for:

  • Setting the tone for a high performance culture.
  • Driving the safety culture.
  • Directing and overseeing the financial performance to achieve budget
  • Continually raising the bar on guest experience.
  • The proactive management of the Net Promotor Scores (NPS).

About you

The position requires a leader that is not only commercial and financially savvy but can demonstrate from experience that you:

  • are planned, organised and strategic
  • are truly invested in the guest experience and delivering on our promise to ‘sharing special places and shaping lasting memories’
  • are an inspirational leader with a love for creating a high performance environment for our incredible people
  • views all actions and performance through a guest centric lens
  • commercially astute with a growth mindset as has an ability to see opportunity in challenge
  • ensure safety, risk and compliance.

What We Offer

  • Generous discounts on Journey Beyond travel and experiences
  • An attractive salary
  • Study Assistance Policy
  • A career with opportunities for progression, transfers, and secondments
  • Employee Referral Policy
  • Private Health discounts
  • Employee Assistance Program
  • Discounts on Journey Beyond merchandise
  • Parental Leave Program
  • Purchased Leave Policy

How To Apply

If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Your new adventure starts here!

Apply now. Join us!

Journey Beyond

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other. Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, The Paspaley Pearl Farm Tour, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises, Journey Beyond Cruise Sydney, Exmouth Dive & Whalesharks Ningaloo and Sailaway Port Douglas; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort and New Zealand coach tour specialist Grand Pacific Tours.

Industry
Unknown
Company Size
201-500 employees
Headquarters
Adelaide, AU
Year Founded
2016
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