Job Description

ABOUT FIRST MERIDIAN SERVICES

At First Meridian Services, Inc., our team members are our greatest asset. We are committed to building a workplace that excites, rewards, and supports you—one where passionate, professional, and knowledgeable individuals can grow and thrive. We are constantly seeking great people who will make us even greater.

As you get to know our culture and mission, we hope you’ll take full advantage of the opportunities to enhance your profession and contribute to our shared goals. We believe in creating a rewarding environment where you can build a long and successful career. Welcome to First Meridian Services—where your future takes flight.

The General Manager is responsible for overseeing all aspects of daily operations to ensure a high-quality dining experience for guests. This role includes managing staff, inventory management, ensuring compliance with health and safety regulations, and driving business growth through strategic planning and excellent customer service. Strong leadership, organizational skills, and a commitment to delivering exceptional service are essential for success in this position.

BENEFITS & PERKS

• Salary Range: $80,000-$100,000 per year, depending on experience and qualifications, plus quarterly bonus potential based on budgeted operating profit and applicable bonus program terms.
• Insurance: Health, Dental and Vision available the first of the month following your start date; additional EAP, Critical Illness, Hospital Indemnity, and Life Insurance options available.
• Additional Benefits Monthly cell phone stipend (opt-in), free employee airport parking, 401(k) available after 6 months, and employee discounts at Skyport restaurant and retail locations.
• Time Off: PTO accrual increases with tenure, plus 7 recognized holidays per year and paid leave provided in accordance with applicable state and federal laws.
• Growth Supportive team environment with training and professional development opportunities.

PRIMARY RESPONSIBILITIES

• Oversee daily operations of the restaurant, ensuring efficiency and high standards of service.
• Manage staff, including hiring, training, scheduling, and performance evaluations.
• Develop and implement strategies to increase revenue and customer satisfaction.
• Monitor inventory levels and order supplies as needed.
• Ensure compliance with health, safety, and sanitation regulations.
• Review monthly Profit & Loss statements with the Director of Operations and develop action plans to address areas of concern.
• Handle customer complaints and ensure excellent customer service.
• Maintain financial records, including budgets, sales reports, and payroll.
• Collaborate with Executive Chef and kitchen staff to ensure smooth operations and high-quality food.
• Foster a positive and productive work environment.
• Ensure all equipment is properly maintained and operational.
• Conduct regular inspections to ensure the restaurant meets all regulatory requirements.

REQUIRED SKILLS/ABILITIES

• Highest standards of integrity and discretion, with proven ability to maintain confidentiality.
• Strong understanding of restaurant operations.
• Highly organized, detail-oriented, and commonsense.
• Effective communication skills both verbal and written, including the ability to coach, direct, and influence a diverse group of individuals.
• A leadership style that promotes respect, collaboration, and teamwork.
• Demonstrated ability to troubleshoot and competently problem-solve.
• Flexible to work early mornings, late nights, weekends, and holidays as needed.
• Ability to follow all guidelines and procedures set forth by FMS/Skyport, brand partners, airport, federal, state, and local employment regulations
• Ability to use basic math; e.g., addition, subtraction, and basic fractions
• Must successfully complete required airport security and background screening, including a federal background check.

EDUCATION AND EXPERIENCE

• High School diploma and some college preferred
• 5+ years of experience in a supervisory or management role within the restaurant or hospitality industry.
• Experience with inventory management, budgeting, and financial reporting
• Extensive knowledge of restaurant operations, including front-of-house and back-of-house management, food safety regulations, and customer service standards.
• ServSafe certification required

WORKING ENVIRONMENT

Airport: This position operates in a climate-controlled international airport environment. The temperature, volume of noise, and exposure to the public are outside the control of First Meridian Services, Inc. The position requires use of public spaces as provided by the airport.

Restaurant: This position may require frequent exposure to a restaurant or retail operation environment. Regular exposure to varying temperatures (hot/cold/freezing), fumes, vapors, industrial restaurant equipment, noise, and guests will be a common occurrence.

The nature of restaurant work requires the General Manager to possess certain physical abilities. Those listed here are representative of those that must be met by the employee to successfully perform this job. Most of the workday is spent standing or walking and working in close proximity to others. Eye-hand coordination, depth perception, finger dexterity, and functional vision and speech perception are required. Some bending, crouching, pushing/pulling and lifting/lowering of 20-50 lbs. Some repetitive motions with hands, wrists, or arms. Must be able to operate all equipment used in the restaurant. Some exposure to skin irritants, electrical equipment, and sharp instruments. Risk to these exposures is minimized by strict adherence to company standards, policies and procedures.

Frequency of Physical Requirements
Bend: Occasionally
Climb/Crawl: Occasionally
Sit: Rarely
Kneel: Occasionally
Squat: Occasionally
Stand/Walk: Constantly

Frequency of Mental Requirements
Communicate Orally: Constantly
Evaluating: Frequently
Perform Calculations: Occasionally
Read/Comprehend: Regularly
Reason/Analyze: Regularly
Write: Occasionally

HIRING PROCESS

Application Deadline: August 19th, 2026

This date represents our anticipated application deadline and may be extended based on business needs.

Interested? Click "apply now" and include an updated resume for consideration. If we choose to proceed with your application, be on the lookout for a text or email from us to set up an initial interview.

Internal Applicants: Current First Meridian Services employees must meet applicable internal transfer eligibility requirements to be considered for this opportunity. Generally, employees must have been in their current position for at least six months and have no disciplinary documentation within the previous six months. Please get in touch with your manager or HR with questions regarding eligibility.

First Meridian is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, disability, or protected veteran status.

First Meridian Services utilizes E-Verify to confirm work eligibility within the US.