Job Description

Medela LLC

General Manager, Amazon Business

McHenry, IL

Hybrid role requiring on-site presence three days a week in McHenry, IL
Travel: Up to 30%

Lead A Critical Growth Engine at Medela

At Medela, we are passionate about improving the lives of mothers, babies, and families worldwide. As we continue to accelerate our direct-to-consumer growth, Amazon plays a pivotal role in how we reach and serve our customers.

We’re looking for a General Manager, Amazon Business, to take full ownership of our Amazon business across the Americas. This is a role responsible for strategy, execution, and performance—with direct impact on revenue, profitability, and long-term value creation.

If you’re a data-driven commercial leader who thrives in high-ownership roles and knows how to win on Amazon, this is your opportunity to build and scale a critical business unit.

What You’ll Own as the General Manager, Amazon Business

P&L Leadership

• Own the end-to-end Amazon business across the U.S. and Canada
• Drive revenue, margin, profitability, and working capital performance
• Make strategic trade-offs across growth, pricing, availability, and brand health
• Represent Amazon performance to executive leadership and board stakeholders

Amazon Strategy & Channel Leadership

• Define and lead the Amazon strategy, including:
  • Assortment and SKU architecture
  • Pricing strategy and promotional guardrails
  • 1P vs. 3P model decisions
  • Marketplace and Buy Box strategy
• Anticipate and adapt to Amazon platform changes (algorithms, policies, retail media)

Executive Engagement & Joint Business Planning

• Own the Amazon Joint Business Plan and long-term growth roadmap
• Lead senior-level negotiations with Amazon
• Align internal stakeholders to deliver a unified, high-impact strategy

Portfolio & Innovation Leadership

• Shape the Amazon product portfolio and lifecycle strategy
• Lead line reviews and assortment decisions
• Ensure innovation is optimized for conversion, ranking, and customer reviews

Pricing, Promotion & Trade Governance

• Own pricing architecture and promotional investment strategy
• Establish ROI standards for all trade and media investments
• Protect price integrity across channels

Demand & Digital Shelf Performance

• Drive total demand: traffic, conversion, and rating health
• Set direction for retail media, content, and digital shelf excellence
• Partner closely with Marketing while holding performance accountability

Operations & Marketplace Health

• Ensure strong forecasting, inventory, and availability performance
• Own Buy Box outcomes and marketplace stability
• Lead cross-functional resolution of operational risks impacting the business

Organizational Leadership

• Operate as a cross-functional leader across Sales, Marketing, Supply Chain, and Finance
• Set high standards, drive accountability, and influence without direct authority
• Build Amazon into a best-in-class, high-growth business unit

What we offer the General Manager, Amazon Business

• Comprehensive benefits plan
• 401K with match
• Pension Plan
• 16-week Paid Parental Leave
• Generous PTO package, plus 14 paid holidays
• A great place to work!

What You Bring

• Bachelor’s degree in Business, Marketing, Finance, or related field (MBA preferred)
• 7+ years of progressive commercial leadership experience
• Proven ownership of a significant eCommerce or retail P&L
• Deep expertise in the Amazon ecosystem (1P, 3P, retail media, marketplace dynamics)
• Strong track record of executive-level negotiations and stakeholder influence
• Experience driving transformational growth in complex, fast-moving environments

Core Capabilities - General Manager, Amazon Business

• Executive presence and strong leadership credibility
• Exceptional financial and analytical acumen
• Strategic thinker with a forward-looking mindset (12–36 months)
• High ownership and decision-making autonomy
• Ability to influence across functions without direct reporting lines
• Skilled in navigating complex digital and marketplace environments

Additional Details

• Travel up to 30%, including occasional international travel
• Combination of air and car travel with overnight stays

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, citizenship, sex, protected veteran status, age, physical or mental disability, medical condition, HIV/AIDs status, marital status, domestic partner status, sexual orientation, gender identity (transgender status), weight, height or any other characteristic protected by federal, state, or local law or ordinance.

https://mandatoryview.com/?LicenceId=e7c44cfe-6946-4b77-9939-493d186ba760&ProductType=OnlineApplicant&SubType=PG