Job Description

If you post this job on a job board, please do not use company name or salary. Experience level: Mid-senior Experience required: 5 Years Education level: Bachelors degree Job function: Management Industry: Hospital & Health Care Compensation: $131,000 - $140,000 Total position: 1 Relocation assistance: Yes Visa sponsorship eligibility: No

• Sodexo is seeking an experienced General Manager 6 - Food and Nutrition Services to lead daily operations for our food team at MedStar Washington Hospital Center located in Washington, DC
• MedStar Healths patient-first philosophy combines care, compassion and clinical excellence with an emphasis on customer service. This is a 900-bed hospital where the GM will lead the entire Food & Nutrition operations including patient meal services, retail, doctors lounge and catering.
• Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. Employees at our healthcare sites play a crucial role in enhancing patient experience and well-being.

What You'll Do

• Have oversight of day-to-day operations.
• Deliver high quality food service.
• Achieve company and client financial targets and goals.
• Develop and maintain client and customer relationships.
• Develop strategic plans.
• Create a positive environment.
• Ensure Sodexo Standards are met.

What You Bring

• Strong Operations, Finance, Patient, Retail, and Client Relations are essential for success in this role.
• A true commitment to Nursing Relationships and the Patient Experience is needed.
• Staff development, engagement, and understanding of regulatory compliance in DC a plus.
• A work history demonstrating strong leadership skills, as well as previous supervisory experience and the ability to work collaboratively.
• General Manager Food & Nutrition leadership experience in a healthcare environment.
• Ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service.

Directs all contract management service operations at a single account/unit. Maintains customer satisfaction and good public relations. Manages through managers and is accountable for the contract. Senior-most person assigned to an account, may have multiple clients and/or satellite locations.
Provides local leadership and strategic direction while developing team for new and emerging business solutions that sustain growth in the day-to-day operations.

Key Duties

• Directs all contract services.
• Oversees management/administrative team who are responsible for special functions, cash control and payroll.
• Customer and client satisfaction
• Drives growth
• Financial management

Minimum Qualifications & Requirements

• Minimum Education Requirement - Bachelors Degree or equivalent experience
• Minimum Management Experience 5 years
• Minimum Functional Experience 5 years

MUST HAVE:

• Bachelors Degree or equivalent experience.
• A true commitment to Nursing Relationships and the Patient Experience is needed.
• Staff development, engagement, and understanding of regulatory compliance in DC a plus.
• A work history demonstrating strong leadership skills, as well as previous supervisory experience and the ability to work collaboratively.
• General Manager Food & Nutrition leadership experience in a healthcare environment.
• Ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service.
• 5 years of management and functional experience.