Job Description

General Managers are responsible for assisting the drive-in’s in managing the operations of the drive-in. You will also be involved in training and supporting the drive-in employees to ensure we provide quality food in a clean, safe and efficient manner. Our goal is to provide each and every one of our guests with an enjoyable dining experience every time they come to Sonic!

As the General Manager, you will be responsible for overseeing all aspects of the restaurant's operations, including staff management, customer service, financial performance, and compliance with health and safety regulations. Your leadership will be crucial in creating a positive work environment and delivering an outstanding dining experience for our guests.

The basic job duties include:

Leadership and Team Management:

• Recruit, train, and develop team members to ensure high performance and engagement.
• Foster a positive and inclusive work culture that promotes teamwork and collaboration.
• Conduct regular performance evaluations and provide constructive feedback.

Operational Excellence:

• Manage daily operations to ensure efficiency and quality service.
• Implement and enforce operational policies and procedures to maintain high standards.
• Monitor inventory levels and manage food and labor costs to maximize profitability.

Customer Service:

• Ensure that all guests receive exceptional service and a positive experience.
• Address customer complaints and feedback promptly and professionally.
• Promote a customer-first mentality among all team members.

Financial Management:

• Prepare and manage budgets, forecasts, and financial reports.
• Analyze sales data and implement strategies to drive sales and increase profitability.
• Ensure compliance with all financial and operational reporting requirements.

Health and Safety Compliance:

• Maintain a clean and safe environment for both guests and employees.
• Ensure compliance with health, safety, and sanitation regulations.
• Conduct regular inspections and audits to uphold quality standards.

What we’re looking for...

Friendly and smiling faces that enjoy providing courteous service to our guests!

Professional individuals that value people and demonstrate respect for others!

A team player willing to meet and exceed drive-in goals and objectives.

Strong leadership skills with the ability to motivate and lead a team

Dedicated individuals with a proven track record of building sales, creative marketing, expense management and developing people into successful teams.

Additional Requirements:

• High school diploma or equivalent; a degree in hospitality management or related field is a plus.
• Proven experience as a restaurant manager or in a similar role, preferably in a fast-food or drive-thru environment.
• Strong leadership skills with the ability to motivate and develop a diverse team.
• Excellent customer service skills and a passion for the food service industry
• Strong financial acumen and experience with budgeting and financial reporting.
• Ability to work flexible hours, including evenings, weekends, and holidays
• Willingness to abide by the appearance, uniform and hygiene standards at Sonic

The Company reserves the right to conduct a background check of its employees, and your employment may be conditioned on satisfactory results.

This position requires that you are authorized to work in the United States.

We are an equal opportunity employer.