Job Description

Position Title: General Manager

Salary: $150,000 - $160,000

Other Forms of Compensation: Annual Performance Bonus Opportunity (Up to 20% of Base Salary)

Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to Work, This is R/A !

We are seeking an experienced General Manager to lead a high-profile restaurant opening and establish a culture centered on hospitality, operational excellence, and team development.

The General Manager serves as the leader of the business, responsible for creating exceptional guest experiences while driving financial performance, operational consistency, and talent growth. This role balances strategic leadership with hands-on execution and requires someone who is equally comfortable building teams, managing complex operations, and cultivating meaningful guest relationships.

This opportunity is ideal for a hospitality professional who thrives in dynamic environments, enjoys building from the ground up, and is passionate about creating experiences that keep guests returning.

Key Responsibilities

Lead all aspects of restaurant operations, including front-of-house service, food and beverage execution, guest experience, and financial performance.
Recruit, hire, train, develop, and retain a high-performing management and hourly team.
Foster a culture built on accountability, collaboration, recognition, and continuous learning.
Drive business results through labor management, cost controls, forecasting, budgeting, and P&L oversight.
Create systems and service standards that support operational consistency and exceptional hospitality.
Partner closely with culinary leadership to ensure alignment between service, food quality, and business objectives.
Build relationships with guests, community partners, and key stakeholders to strengthen brand loyalty and drive repeat business.
Monitor performance metrics and identify opportunities to improve profitability, efficiency, and guest satisfaction.
Ensure compliance with all health, safety, sanitation, and regulatory requirements.
Lead by example as a visible presence in the operation, supporting both guests and team members during service.

What We're Looking For

Experience leading upscale restaurants, luxury hospitality operations, or high-volume dining environments.
Demonstrated success managing financial performance, including budgeting, forecasting, labor planning, and profit-and-loss responsibility.
Strong leadership skills with a track record of building and developing engaged teams.
Ability to create exceptional guest experiences while maintaining operational efficiency.
Experience opening new concepts, repositioning businesses, or scaling operations is valued.
Strong communication, coaching, and relationship-building skills.
Ability to remain calm, adaptable, and solutions-focused in a fast-paced environment.
Business-minded approach balanced with genuine hospitality and people leadership.
Passion for creating memorable experiences for both guests and team members.
Experience with restaurant openings or multi-unit hospitality operations.
Advanced food, beverage, and wine knowledge.
Familiarity with event-driven, membership-based, or experiential hospitality concepts.
Experience leading diverse teams across multiple service models and revenue streams.

Apply to Restaurant Associates today!

Restaurant Associates is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Associates at Restaurant Associates are offered many fantastic benefits.

Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave

Applications are accepted on an ongoing basis.

Restaurant Associates maintains a drug-free workplace.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click hereor copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_RA.pdf

Req ID: 1563149

Restaurant Associates

Michael Abbey

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About Compass Group USA

Compass Group is redefining the food and facility services landscape with innovation and passion through the lens of what’s next. Serving premier healthcare systems, respected educational institutions, world-renowned cultural centers, popular sporting and entertainment venues, and Fortune 500 organizations, Compass Group always finds a way to deliver excellence in nearly any vertical. Ranked No. 1 by industry peers on Fortune’s 2023 list of World’s Most Admired Companies, Compass has also earned a spot on Newsweek’s 2023 lists of America’s Greatest Workplaces for Diversity and America’s Most Trustworthy Companies and is among the Top 50 Companies Changing the World according to Fortune.

Compass Careers Site - JOIN US! www.compassgroupcareers.com

Compass USA Facebook: @compassgroupusa

Compass USA Instagram: @compassgroupusa

Industry

Food & Beverage

Company Size

10,000+ employees

Headquarters

Charlotte, North Carolina

Year Founded

Unknown

Website

compassgroupcareers.com

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