Job Description

Job Title:
General Manager

Location:
Nairobi

Eligibility: Open to Kenyan nationals only.

Our client, a leading regional service organization, is seeking a dynamic and commercially driven General Manager to oversee operations and drive business growth across multiple markets.

The ideal candidate is an accomplished leader with strong commercial orientation, a deep understanding of service delivery, and a proven record of managing full P&L responsibility for at least five years. Experience managing operations across different countries will be a significant advantage.

Key Responsibilities:

• Lead commercial strategy and execution to drive sustainable growth.

• Oversee operational performance and ensure consistent service excellence.

• Manage financial performance, including budgeting, forecasting, and profitability.

• Standardize processes and enhance operational efficiency across markets.

• Support regional expansion and manage business units in different countries.

• Provide strong leadership to functional teams and drive a culture of accountability.

Requirements

Qualifications & Experience:

• Bachelor’s degree in Business or related field; an MBA is an added advantage.

•
Minimum 8 years’ professional experience, including at least 5 years in a senior leadership role with P&L responsibility, within HR consultancy, insurance, security, or other service-oriented industries.

• Strong track record in commercial management and service operations.

• Experience working in multi-country environments is highly desirable.

• Excellent leadership, communication, and execution skills.

Key Competencies

• Commercial acumen and business-growth orientation

• Strong analytical and financial management skills

• Operational excellence and process discipline

• Ability to lead through influence and empower teams

• High-level communication and stakeholder management

• Strategic thinker with an execution mindset

About Career Directions Ltd

CDL is a proactive Human Resource Management consultancy firm specializing in Strategic Labour Force Outsourcing, Recruitment, Training, Payroll Processing and Total Human Resource Management. Since 2003, we have been a one-stop shop for all HR related queries and support in and around East Africa. We champion best practice in Human Resource while going the extra mile to proactively address workers needs in order to achieve optimum productivity & profitability.

Our Mission

To support and contribute to our partners success while improving the lives' of the community.

Our Vision

To be a partner of choice in providing quality manpower outsourcing solutions.

Our Core Values

1.Professionalism: Conducting our business in the most professional way

2.Respect: Giving due respect to self and others and maintain the environment of teamwork and growth.

3.Passion: To be passionate in all we do.

4.Integrity: To act with honesty and integrity without compromising the truth.

Industry

HR & Recruiting

Company Size

51-200 employees

Headquarters

Nairobi, KE

Year Founded

2003

Website

cdl.africa

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