Job Description

Crescent Hotels and Resorts is seeking an experienced Hotel General Manager to manage the dual-branded AC Hotel by Marriott Symphony Park and Element by Westin Symphony Park in Las Vegas. This is an exciting opportunity to lead a property known for its vibrant atmosphere, exceptional guest experience, and prime location. We are seeking a proven hotel leader who can elevate performance, inspire teams, build strong owner relationships, and continue driving success in one of Nevada’s most competitive hospitality markets.

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are committed to providing you with:

Excellent compensation package of $175,000 - $185,000 based on experience.
Operational incentive plan eligibility
An exceptional benefit plan for eligible associates & your family members
401K matching program for eligible associates
Discounts with our Crescent managed properties in North America for you & your family members

ESSENTIAL JOB FUNCTIONS:

Create and maintain customer-driven hotel with a customer-keeping vision that inspires the hotel associates to do their best. Oversee the quality process to ensure customer satisfaction by consistent delivery of both product quality and service in accordance with hotel's profitability goals.
Perform administrative duties including reading and writing reports, dictating memorandums and orally communicating with guests, managers, corporate office, local associations, etc. Critically review reports of occupancy, revenue etc.
Make judgments and implement changes to maximize profits. Supervise development of and revision to business plan, annual budget and annual and monthly forecasts, etc. Formulate complex reports. Communicate with the public, staff, corporate office and owners.
Interview, hire, train, supervise and counsel department managers in the efficient operation of their respective area(s). Meet with, develop and delegate improvement plans for operation and review performance of management team.
Recommend performance evaluations, resolve problems, provide open communication.
Participate in community affairs and maintain positive public image for Crescent and hotel. Meet with potential and current clients and promote hotel.
Communicate both verbally and in writing to provide clear direction to staff.
Physically tour and visually inspect property on a daily basis. Monitor cost control, property condition, cleanliness and quality of product and service throughout hotel. Greet and maintain rapport with associates and customers.
Travel to attend corporate meetings, sales trips and serve on committees such as Research, Development and Standards committee.
Appropriate handle associate issues in conjunction with People & Culture following Crescent policies.
Perform any other job-related duties as assigned.

REQUIRED SKILLS/ABILITIES:

A minimum of 3 years as a hotel General Manager is required
Marriott Full-Service experience is highly preferred.
Local Market experience Las Vegas is highly preferred.

About Crescent Hotels & Resorts

At Crescent Hotels & Resorts, we believe success is the product of direct contact and experience. This guiding principle drives every aspect of hotel operations throughout Crescent. Recognized as one of the industry's top third-party hotel management companies, Crescent is committed to delivering excellence in hotel operations, profitability, and guest service through a hands-on approach and practical experience.

Crescent’s foundational service offering is third-party hotel management of upper upscale full-service and luxury hotels and resorts in the US and Canada. The portfolio includes luxury lifestyle assets as well as hotels and resorts within the premier brands by Marriott, Hilton, and Hyatt. At Crescent, we are more than just a collection of hotels, we are a progressive company determined to be the employer of choice in the hospitality industry. Strong core values related to customer service and associate satisfaction account for the continued success of our company. Crescent seeks and recruits energetic, innovative individuals who have a desire to work in a results-driven environment. Our success is the direct result of everyone working together toward a common goal: To deliver exceptional service to our valued guests and provide a high quality work environment for our associates.

At Crescent Hotels & Resorts, we expect our leaders to embrace an entrepreneurial spirit, strive to execute flawlessly and recognize our most important asset is our PEOPLE. We know our associates look to their leaders to embody the corporate culture. Our leaders’ passion and dedication will inspire you who, in turn, will share that enthusiasm with our guests.

Industry

Travel & Hospitality

Company Size

1,001-5,000 employees

Headquarters

Fairfax, Virginia

Year Founded

2001

Website

crescenthotels.com

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