Job Description

Salary: $110,000 -$120,000

Other Forms of Compensation: Bonus Plan

Pay Grade: G16

Wolfgang Puck Catering is committed to recruiting individuals who express an interest in and passion for hospitality-driven experiences; who come from diverse backgrounds, are open-minded and curious about our clients and guests; and, most of all, who possess a welcoming smile and spirit. Our ultimate goal is to develop mentoring and career building opportunities through a talent pipeline that allows us to promote from within.

"The most important thing in life, whatever you do, has to be passion." Wolfgang Puck

Success on our team starts with our culture:

• We have Wolfgang’s PASSION for our business, our product, and our people / guests / clients.
• A FLEXIBLE MINDSET is key; we are strategic business partners who wear multiple hats.
• Our services require a CONCIERGE mentality, a bias to action with humble hospitality.
• We are out-of-the-box PROBLEM SOLVERS, who look around corners so our clients and guests don’t have to.
• We curate company and partner resources to bring our client’s vision to life. We seek to cultivate the next generation of talent, purveyors and partnerships.
• We bring an entrepreneurial approach to deliver results for our clients (you might call this scrappy).
• Collaboration and openness to innovative business tools, new ways of thinking and ability to partner across departments are essential to create optimal business solutions.

“I can have the best food, but if we don’t have good people, it won’t get you very far.”

Wolfgang Puck Catering is known for delivering elevated culinary experiences across restaurants, catering, and retail environments. The General Manager plays a key leadership role in shaping those experiences across multiple locations and service models.
This role is responsible for guiding operational excellence, developing engaged teams, and ensuring consistent guest and client experiences across restaurants, catering operations, and retail concepts. The General Manager partners closely with culinary, events, and corporate teams to balance creativity, financial performance, and operational rigor in a dynamic, fast-paced environment.
This position offers the opportunity to make a visible impact across a diverse account while growing leaders, strengthening culture, and contributing to the continued evolution of the Wolfgang Puck Catering brand.
Key Responsibilities

• Provide oversight and direction across multiple outlets, including restaurants, catering operations, and retail locations
• Ensure consistent execution of brand standards, service expectations, and food quality across all locations
• Partner with culinary leaders to support menu execution, innovation, and seasonal programming
• Lead operational planning for high-volume events, off-site catering, and special projects
• Build, develop, and retain high-performing management teams across units
• Foster an inclusive, respectful, and collaborative workplace culture
• Support performance management, coaching, and succession planning
• Champion training initiatives that promote growth, engagement, and operational consistency
• Manage budgets, forecasts, and financial performance across multiple operations
• Analyze labor, food costs, and operational metrics to support profitability and sustainability
• Partner with finance and leadership teams on strategic planning and continuous improvement
• Ensure compliance with company policies, safety standards, and local regulations
• Maintain strong relationships with clients, venue partners, and internal stakeholders
• Ensure exceptional guest experiences across restaurants, catered events, and retail interactions
• Act as a senior point of contact for escalations, special requests, and relationship management
• Lead teams in a fluid scheduling environment, adapting to business needs, events, and seasonal demands
• Provide leadership presence during nights, weekends, and peak event periods as required

What We’re Looking For

• Experience leading multi-unit foodservice operations, ideally across restaurant, catering, or retail environments
• Demonstrated ability to manage complex operations with multiple stakeholders
• Financial acumen, including budgeting, forecasting, and cost controls
• Strong people leadership skills with a focus on coaching, development, and engagement
• Comfort operating in fast-paced, event-driven environments with changing priorities
• Collaborative, thoughtful leadership approach that values diverse perspectives
• Clear communicator who builds trust with teams, clients, and partners
• Organized and adaptable, with the ability to balance strategic thinking and hands-on leadership
• Commitment to creating welcoming, inclusive guest and employee experiences
• Experience in premium or chef-driven concepts
• Background in catering, events, or hospitality services with variable schedules
• Familiarity with large, complex operations

Apply to Wolfgang Puck today!

Wolfgang Puck Catering is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Associates at Wolfgang Puck Catering are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Wolfgang Puck Catering maintains a drugfree workplace.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws For positions in Washington State, Maryland, or to be performed Remotely, click hereor copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_WPC.pdf

Req ID: 1534128

Wolfgang Puck Catering

Michael Abbey

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