Job Description

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Bolt is one of Europe and Africa's fastest-growing mobility platforms — and Estonia is our home market. This is a rare chance to own and shape the core ride-hailing business where it all began: full strategic and operational accountability, a high-performing team to lead, and direct impact on how millions of people move through cities.

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<title>About us</title>

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With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

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<title>About the role</title>

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We're looking for a leader with genuine general management experience — someone who has owned a P&L, built teams, and driven growth with commercial rigour. This role demands entrepreneurial ambition, sharp analytical thinking, and the credibility to represent Bolt externally with regulators, partners, and media.

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<title>Main tasks and responsibilities:</title>

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• <point>Lead strategy and execution of the Estonian ride-hailing business, balancing growth with sustainable profitability</point>
• <point>Maintain strong marketplace health — driver supply, pricing competitiveness, ETAs, and rider experience</point>
• <point>Build and develop a top-tier local team with a culture of ownership and continuous improvement</point>
• <point>Drive driver engagement: competitive earnings, quality support, loyalty programmes, and partner relationships</point>
• <point>Improve rider satisfaction, reliability, and retention through data-driven initiatives</point>
• <point>Represent Bolt with regulators, public affairs, and local media — shape the operating environment, don't just react to it</point>
• <point>Identify and pursue partnerships and business development opportunities that extend Bolt's market position</point>

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<gh-requirements>

<title>About you:</title>

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• <point>Proven general management or senior operations experience, ideally in high-growth or marketplace environments</point>
• <point>Strong P&L ownership and commercial acumen — you understand unit economics and act accordingly</point>
• <point>Data-driven decision-making with the speed and conviction to execute</point>
• <point>Track record of building and leading high-performing teams</point>
• <point>Excellent stakeholder and external communication skills</point>
• <point>Entrepreneurial mindset — you treat the business as your own</point>
• <point>Fluent English; Estonian is a meaningful advantage</point>
• <point>Comfort navigating ambiguity and operating across global and local contexts</point>

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Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don't tick every box, please consider applying!

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<title>Why you'll love it here:</title>

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• <point>Play a direct role in shaping the future of mobility.</point>
• <point>Impact millions of customers and partners in 600+ cities across 50 countries.</point>
• <point>Work in fast-moving autonomous teams with some of the smartest people in the world.</point>
• <point>Accelerate your professional growth with unique career opportunities.</point>
• <point>Get a rewarding salary and stock option package that lets you focus on doing your best work.</point>
• <point>Enjoy the flexibility of working in a hybrid model.</point>
• <point>Take care of your physical and mental health with our wellness perks.</point>

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<text>*Some perks may differ depending on your location.</text>

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