Job Description

AVIS has been a trusted name in the car rental industry across Greater Sydney for decades. As part of the 4K Automotive Group, we are committed to delivering exceptional customer experiences, operational excellence, and strong commercial performance.

We are seeking an experienced and driven General Manager to lead our AVIS Rental operations across Revesby, Campbelltown, and Hurstville This is a senior leadership role suited to someone who thrives in a fast-paced environment and is passionate about leading teams, ensuring the seamless day-to-day running of our branches while delivering on financial, operational, and customer service targets.

What You’ll Do:

• Oversee multi-site branch operations to ensure efficiency, compliance, and service excellence
• Manage fleet availability, utilisation, and coordination across rental, returns, cleaning, and maintenance
• Drive revenue growth through pricing, upselling, and utilisation strategies
• Monitor P&L performance, budgets, and cost controls to maximise profitability
• Analyse key metrics (RPD, utilisation, damage costs) to identify improvements and reduce waste
• Maintain high customer service standards, handling escalations and driving continuous improvement through feedback and NPS
• Lead, coach, and develop a high-performing team across multiple locations
• Oversee recruitment, onboarding, training, and performance management
• Manage workforce planning to align labour with demand
• Manage established and build new relationships with Corporate and Government account holders

About You

• Proven experience in a senior operations or general management role (automotive, rentals, or similar industry preferred)
• Ability to analyse data and translate insights into actionable improvements
• Demonstrated ability to lead and develop high-performing teams across multiple locations
• Customer-focused mindset with a passion for service excellence
• Highly organised with strong problem-solving and decision-making skills
• Valid NSW Drivers Licence

Why Join us?

4K Automotive provides
opportunities for all team members to have a long and rewarding career.
Benefits include:

• Exclusive staff discounts across multiple automotive brands.
• Reward and recognition programs - celebrating milestones, service awards, and birthdays.
• Staff referral bonuses and team perks
• Ongoing career development through internal training and manufacturer-accredited programs
• Paid Parental Leave
• Employee Assistance Program (EAP)

Discover more about 4K Automotive - explore our Careers Hub: https://www.4kgroup.com.au/careers-hub

Important information

• Only shortlisted applicants will be contacted.
• Applicants must reside in Australia and hold full working rights.

Ready to join our team? Apply today and start your rewarding career with 4K Automotive.

We value diversity, equality, and inclusion, and are committed to providing a workplace where
everyone feels respected, supported, and empowered to succeed.