Job Title: General Manager
Location: Sterling, VA
Reports To: COO / CEO
Type: Full-Time
At AllTech Services, Inc., we don’t hire managers—we hire leaders who take full ownership.
We’re looking for someone with an owner’s mindset. That means you don’t wait to be told what to fix, you don’t pass problems off, and you don’t blame the system. You see it, you own it, you solve it.
This role is responsible for driving the performance of our HVAC and Plumbing operations with intensity, accountability, and purpose.
This is a hands-on leadership role. You are accountable for results, team performance, and raising the standard every day. You lead from the front, build people, fix what’s broken, and make what’s working even better.
We operate on CARE: Curiosity, Ambition, Responsibility, and Empathy. Ownership sits at the center of all of it.
Own the day-to-day performance of HVAC and Plumbing installation, service, and maintenance operations
Drive jobs to be completed on time, on budget, and done right the first time—no excuses
Control scheduling, staffing, and resource allocation to maximize efficiency and production
Build, improve, and enforce processes that raise performance and customer satisfaction
Lead, coach, and develop technicians, project managers, and support staff
Hold the team accountable to standards, performance, and professionalism every day
Recruit, onboard, and train team members who meet AllTech’s expectations
Address performance issues directly, quickly, and effectively
Own customer relationships and step in when issues escalate—solve problems, don’t pass them off
Manage vendor relationships, negotiate pricing, and ensure materials and equipment are delivered right and on time
Take full ownership of operational budgets, cost control, and profitability
Track performance metrics and make decisions based on data—not guesswork
Identify inefficiencies, eliminate waste, and continuously improve how we operate
Enforce safety standards and ensure full compliance with OSHA and industry regulations
Lead safety initiatives and make it clear: safety is non-negotiable
Implement and leverage technology to improve visibility, efficiency, and results
Stay ahead of industry trends and bring better ways of operating to the team
5+ years of operations leadership experience (HVAC, Plumbing, or trades required)
A proven track record of driving results and holding teams accountable
Strong leadership presence—you can lead tough conversations and earn respect
Ability to build teams, develop people, and improve performance consistently
Financial discipline with experience managing budgets, costs, and profitability
Comfort with technology, reporting tools, and field service management systems
Clear, direct communication skills with team members, customers, and leadership
A problem-solving mindset—you don’t wait, you act
Ability to operate in a fast-paced, high-expectation environment
A personal standard of excellence—you don’t accept average
Competitive base salary based on experience and performance
Health, dental, and vision insurance
Paid time off and holiday pay
Retirement plan options
Ongoing professional and leadership development opportunities
This is not a sit-back-and-manage role—you are expected to be engaged, visible, and driving results daily
You will be given autonomy, but also held accountable for performance
The standard is high, and the expectation is consistent execution
If you’re looking for comfort, this isn’t the role—if you’re looking to lead and win, it is
Here at AllTech Services, Inc., we’ve dedicated ourselves to serving our neighbors in Ashburn, VA and throughout Northern Virginia for over 20 years. We started our business with a simple formula: provide courteous and reliable service for your heater, air conditioner and plumbing system with the same care and attention to detail that we would provide for our own homes. That formula has served us well in the ensuing two decades, but more importantly, it has served our customers equally well.
What does professionalism mean? It means our plumbers and technicians are licensed, bonded, and fully qualified to perform repairs, replacements, and installation of plumbing and HVAC equipment in your home. It means backing all of our work with a guarantee of 100% satisfaction for a year following our work. It means fostering customers over the long term instead of just trying to score a few bucks, and it means being there for those who turn to us for help with problems in their home. That’s the reputation we’ve earned through two decades on the job. If you have problems with your plumbing or heating or cooling system, give us a call and let us put that reputation to the test for you.
