Job Description

Level Management Job Location Corporate Headquarters - Tacoma, WA 98409 Position Type Full Time Salary Range $120,000.00 - $300,000.00 Base+Commission/year

Bruce Titus Automotive Group is looking for a driven, hands-on General Manager who is ready to lead a team and make a lasting impact. This is a rare opportunity for a self-motivated leader with the energy to build something meaningful, take ownership of store performance, and grow with a company that values leadership and accountability. This opportunity is ideal for someone with the vision, discipline, and operational mindset to lead all departments to drive and deliver results!

As General Manager, you’ll be responsible for overseeing day to day operations across all departments, Sales, Finance, Service, and Parts. You’ll help build a high performing culture, guide your team to success, and execute smart strategies that produce measurable growth. This is your opportunity to lead with purpose, be part of something bigger, and take a well-established store to the next level.

Essential Duties:

• Develop, implement, and monitor effective processes
• Ensure high levels of customer satisfaction are consistently delivered through process improvement and monitoring
• Review and manage expense structure to maximize profitability
• Develop strong partnerships with stakeholders such as manufacturer
• Increases management's effectiveness by selecting, hiring, training, developing, and motivating employees; clearly and decisively communicating values, strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising job performance; developing incentives; understands how to motivate staff and to develop to their full potential.
• Meets individually with team members to discuss progress of work, resolve problems, and ensure that standards for quality and quantity of work are met; facilitates meetings and reporting with service team.
• Enforces ethical business practices; establishes service policies, best practices and procedures with the various departments; reinforces company image and brand by collaborating with sales and customer service; tracks cases in CRM to monitor expedited client service resolution.
• Identifies and develops strategic plans to improve, enhance and/or scale operational systems when required, including expansion of facilities and technical infrastructure, presenting recommendations and executing approved initiatives.
• Grow the business and increase market share
• Build and motivate a highly effective team through recruiting, training and coaching
• Develop effective marketing plans for sales and fixed operations
• Evaluate and manage inventories to optimize supply and investment
• Implement strategic plans and initiatives, analyze information and take corrective action as necessary
  
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Why Bruce Titus Automotive Group?
We’re a dynamic, results driven team focused on growth and excellence. We take pride in supporting our community and creating a collaborative environment where career development thrives. We’re looking for the right leader with the drive and potential to take this store to the next level. As part of Bruce Titus Automotive Group, you’ll have the support of our larger organization while having the independence and influence to create impact at the store level. We’re family owned, rooted in the community, and committed to long term success.

If you’re ready to lead a high-performing dealership, inspire a driven team, and make a lasting impact with a respected, community focused auto group, we’d love to meet you!

Bruce Titus Automotive Group is an equal opportunity employer and a drug free workplace. A criminal history background check and pre-employment drug screen will be conducted on the final candidate prior to beginning employment.

We offer a generous comprehensive compensation and benefits package and all the tools you will need to be successful!

Job Type: Full-time
Pay: $120,000.00 - $300,000.00 per year
Benefits:

• 401(k) retirement plan + matching
• Health Insurance
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance
• Paid time off (PTO)
• Paid holidays

Schedule:

• 8-hour shift
• Weekends as needed

Supplemental Pay: Commission pay
Work Location: In person
MARGINAL DUTIES include the following. Other duties may be assigned.
SUPERVISORY RESPONSIBILITIES
Must have the ability to actively manage employees at the dealership level.

Qualifications

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE
Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.

MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

CERTIFICATES, LICENSES, REGISTRATIONS

• NADA Salesperson Certification
• State Sales License
• Valid Driver's License

PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to stand, walk, bend, stretch, kneel, stoop, reach, handle, twist, turn, talk and hear. The employee may occasionally sit, crawl, climb or balance. The employee must occasionally lift and/or move up to 25 pounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT
The work environment can range from slow to fast paced. The work environment is indoor and outdoor and may include inclement weather. The work environment is a multi-tasking, front line customer service environment. The noise level in the work environment is low to moderate.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.