We are seeking an experienced and dynamic General Manager to spearhead all operations at our new boutique luxury beachfront property in Turks and Caicos. This hands-on leader will build and lead a high-performing multi-disciplinary team to deliver exceptional guest experiences and world-class European plan service standards. Reporting to the owners, the GM will be responsible for overseeing all aspects of hotel management from pre-opening through launch and beyond. Ideal candidates will have a proven track record managing luxury resort properties in remote island or boutique settings.
Key Responsibilities
- Develop service concepts and implement operating procedures to ensure seamless guest experiences
- Recruit, train, develop, and lead a talented team across all departments
- Oversee all aspects of day-to-day operations including F&B, rooms, facilities, and revenue management
- Achieve annual budget targets through strategic revenue and expense management
- Build and maintain strong supplier and stakeholder relationships to support operations
- Provide leadership, direction, and mentorship to department heads
- Continually enhance the guest experience through innovative programming and attention to detail
- Comply with all legal, regulatory, safety and brand standards
Required Skills and Qualifications
- Minimum 5 years experience as a General Manager or Assistant General Manager for a luxury resort/hotel
- Hands-on leadership experience managing all departments of a high-end boutique or luxury hotel
- Must have remote island experience (mandatory)
- Demonstrated success in opening or repositioning a property to achieve strong performance metrics
- Hospitality or Business degree preferred (or equivalent industry experience)
- Expertise in European plan operations
- Commitment to exceptional customer service and motivational leadership skills
- Fluent in English with additional languages a strong plus
- Willingness to be based long-term in beautiful Turks and Caicos
D.C. Global Talent Inc. is a boutique recruitment partner specializing in Hospitality and Foodservice across the Caribbean and the Americas. Since 2016, we've built a trusted reputation working with top-tier hotels in the industry.
Focused on our niche, we curate a network of exceptional talent and premier opportunities, driven by our team’s passion for hospitality and expertise in recruitment. We go beyond recruitment, delivering tailored solutions that integrate seamlessly with your organizational goals, acting as an extension of your HR efforts.
At the heart of D.C. Global Talent is our commitment to lasting partnerships. By building trust and expanding our network, we create transformative opportunities for both clients and candidates.
