Objective:

Key Responsibilities:

1.P&L and Service Quality:

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  Achieve budget goals for Warehousing, Corridor & Projects; develop business growth and new client acquisition; oversee branch administration.

2.Business Development:

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  Manage projects, transit solutions, and transport; monitor services for customer satisfaction; ensure statutory compliance.

3.Resource Management:

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  Meet labour, equipment, and investment needs; maintain relations with strategic partners (KPA, KRA, etc.); plan and oversee daily operations; prepare annual budgets; handle collections and dispute resolution.

4.Team Management:

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  Ensure staff welfare, safety, and environment; advise on strategic matters; set goals for service quality and cost control; assess team performance; ensure adequate HR resourcing; conduct operational meetings.

5.Operational Management:

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  Manage operational files and profitability; achieve KPI targets; supervise Mombasa depots and warehousing; manage commodity trading; maintain corridor matrices; coordinate movements; negotiate transport rates; manage COLOG and Demurrage risk.

6.Client Management:

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  Maintain operational relationships with clients; handle instructions and communications; validate tariffs and quotations; address operational issues; support credit control.

7.Management Reporting:

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  Prepare monthly reports; Participate in Quarterly Business Reviews and ComEx; alert on significant issues; inform management of relevant business information; propose solutions to operational issues.

Requirements

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  Education: Master’s degree in Business Administration; Certification in Clearing and Forwarding. (Added advantage: Certification in Accounting or Finance)
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  Experience: Minimum 10 years in a busy logistics environment.
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  Key Skills: Communication, Negotiation, Leadership, Business Skills, Analytical, Computer Skills, Basic Accounting