General Manager
Reports to: President, PBDC-Federal Group
Location: Remote (Washington, DC focus)
1.The mission of the Potawatomi Business Development Corporation, Federal Group (PBDC/FG) is “to generate wealth and improve the quality of life for the Forest County Potawatomi (FCP) Community by making strategic investments, acquisitions and prudent asset management and community development decisions. Resources generated by PBDC/FG will help diversify the tribal economy that supports FCP’s tribal government and help improve the lives of FCP tribal members. Through trust, support, integrity, and mutual respect, PBDC/FG is committed to building an economic engine that will support FCP for generations to come.”
2.The General Manager (GM) is a member of the Federal Group senior management team and will work closely with the President and other members of the Federal Group executive team. This executive is responsible for providing leadership for the company’s operations, as well as assisting in setting operating and financial objectives, overseeing the quality of services, developing efficient systems, improving ongoing financial growth, and responding to industry needs. The GM will focus on bringing continuous improvement and best practices into the company.
3.The GM will identify and implement strategies to improve overall operating income and have an in-depth understanding of the financial and operations implications of those strategies.
RESPONSIBILITIES:
Leadership
Company-wide strategy, business objectives, budgets, policies, and plans which will achieve company growth and profitability goals
Identifies, evaluates, and captures potential business opportunities that will grow the company
Obtains profit goals by managing staff and establishing and accomplishing business objectives
Reinforces the company’s culture and vision for the company's relationships with its employees, suppliers, and customers through management actions and written/verbal communication
Instills at all levels of operations, the philosophy of continuous improvement. The following key metrics should be targeted for implementation and continuous improvement: Revenue earning initiatives, profit margins, operating expenses, cash flow, on-time delivery, lead times, quality, and inventory
At a level appropriate for operations, utilizes professional managers to oversee specific areas of responsibility in order to achieve company goals and objectives
Provides employees with timely, ongoing and consistent direction, performance coaching and honest feedback through one-on-one meetings, periodic appraisals and informal in-the-moment coaching
Management
Accomplishes subsidiary objectives by establishing plans, budgets, and results measurements, allocating resources, reviewing progress, and making mid-course corrections
Ensures that each project or division is properly organized, staffed, and directed to fulfill its responsibilities
Assures the development of operation-level planning and control systems and other management systems that may be required to ensure effective control of the company
Coaches immediate subordinates and delegates broad areas of responsibilities for each subordinate with authority levels regarding policies, contractual commitments, expenditures, and personal actions
Provides, on a timely basis, all required reports to the President, executive team, or shared services, assuring compliance with internal policies and procedures
Maintains accurate, timely and transparent information regarding employee performance
Utilizes progressive and fair discipline practices to address sub-standard performance in a timely manner, and applies discipline with dignity and respect
Invites and accepts feedback, and provides feedback to the executive team and President
Accepts responsibility for continual self-development; must complete company “Government Contracting” training as well as any other required corporate training.
Planning
Works with the President and executive team to develop and update the company’s strategic plan, the annual tactical business plans, and the annual budgets
In collaboration with the President and executive team, analyzes and interprets market information in order to develop marketing and sales strategies to gain market share and improve profitability
Continually analyzes current or potential weaknesses within the company and develop solutions for each problem and potential problem
Develops procedures to monitor and achieve the annual tactical plans
Contributes to the development of the company’s vision and mission
Resource Development
Collaborates with professional managers for the controlled development of the organization, personnel, products, services, technology, and select financial resources to secure the position of the company and to facilitate its planned growth
Ensures the attainment of objectives through the selection, development, motivation, evaluation, and promotion of human resources
Communications
Presents thoughtful perspectives regarding corporate strategy and decision-making to the President and executive team
Supports the company’s culture, values, vision, and mission
Relays the “voice” of the customer to subsidiary and functional leadership
Works as a team player within the Federal Group, collaborating with other subsidiaries and colleagues
Operations
Implements and utilizes processes throughout operations to achieve profit objectives
Studies and reviews contracts prior to final review
Develops and implements key operational performance metrics to manage all areas of responsibility
Develops new relationships and grows existing relationships with key customer streams to ensure customer satisfaction
Maintains compliance with all legal requirements and assists the executive team in ensuring that the company remains compliant
When needed, works with the executive team to implement the expansion of equipment and facilities to meet short- and long-term growth projections
Reviews actual performance against expected standards and takes appropriate actions to achieve desired results
Financial
Recommends periodic revenue and profit goals for each area of responsibility
Assists with operating budget preparation and evaluation of direct capital expenditures
Identifies new processes and enhances existing processes designed to promote growth, customer service, cost reduction and expense control
Understands the monthly financial statements and comprehensively explain variances and results in the monthly operations review meeting
Reports company performance versus profit plan goals and recommends corrective actions for underachievement
Ideal Experience
At least 10 years of proven success in a senior management role, achieving substantial improvements in business operations resulting in significant and steady increases in profitability over the course of several reporting periods
Significant experience with the Forest County Potawatomi tribal business processes and requirements.
Strong knowledge and experience with planning and budgeting
Good communication skills and people management skills
Relevant bachelor’s degree or commensurate experience
Potawatomi Federal Solutions LLC is an equal opportunity employer. Potawatomi Federal Solutions, LLC does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, marital status or any other characteristic protected by law.
