Crete United

General Manager

Crete United  •  Massachusetts (Onsite)  •  5 months ago
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Job Description

The General Manager oversees all operational functions at RELCO, including field operations, project management, estimating, purchasing, safety, and service. This role has full P&L responsibility and directly leads the service department supporting commercial and industrial electrical, automation, and fire safety work.

The GM is a hands-on operator who leads through clarity, accountability, and strong financial and technical judgment. This position works closely with the Crete United Regional Vice President of Operations.

Key Responsibilities

Operational & Financial Leadership

  • Lead all day-to-day operations; meet or exceed annual revenue, margin, and EBITDA goals.
  • Drive project execution excellence through strong estimating, pricing, scheduling, forecasting, labor planning, and material-cost management.
  • Participate in monthly financial and operational reviews with regional leadership.

Team Leadership & Development

  • Build, lead, and develop a high-performing team across field and office roles.
  • Model and reinforce a strong safety culture across all job sites and facilities.
  • Support field workforce growth and help position RELCO as an employer of choice in the region.

Client, Market & Partner Engagement

  • Strengthen relationships with existing clients and support business development efforts to grow new accounts.
  • Maintain productive relationships with vendors, subcontractors, and Crete United partner companies.
  • Represent RELCO with urgency, professionalism, and credibility in all external interactions.

Operational Excellence

  • Oversee and improve field operations, estimating, project management, purchasing, and service processes.
  • Ensure consistent execution quality, profitability, and workflow discipline from bid through closeout.
  • Support and help grow service and maintenance offerings.

Qualifications

Required:

  • 10+ years of operations leadership in commercial electrical or MEP contracting.
  • Proven success in a P&L accountable role.
  • Experience leading teams of 50+ across field and office environments.
  • Strong technical grounding (electrician, estimator, PM, engineer, or operations background).
  • Experience managing complex commercial or industrial projects ($5M+).
  • Strong communication and leadership skills.
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint)

Preferred:

  • Design-build project experience.

Compensation & Benefits

We offer a competitive base salary, a performance-based bonus plan, and a comprehensive benefits package including medical, dental, vision, life, disability, and a 401(k) with company match.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected characteristic. Applicants are encouraged to review the Know Your Rights notice from the Department of Labor.

Crete United

About Crete United

Crete United is an energy efficiency company that uses our Mechanical, Electrical and Plumbing (MEP) expertise to improve communities. With a partner network of more than 40 companies and nearly 3,500 technicians, Crete United provides customized MEP solutions with a laser focus on energy efficiency.

Crete United is a unified network of local mechanical, electrical and plumbing (MEP) and Building Automation companies spanning the U.S. You can work with just one of our partners or we can bring multiple services together so that you can experience a fully integrated, energy efficient solution for every aspect of your building’s health.

Across the nation, our self-performing teams create energy efficient solutions that advance your sustainability goals while improving your bottom line.

Industry
Construction & Skilled Trades
Company Size
51-200 employees
Headquarters
Charlotte, NC
Year Founded
2020
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