Job Description

Community Work Services (CWS) is a Boston-based nonprofit organization dedicated to empowering individuals with disabilities and other barriers to employment through workforce development, vocational training, and meaningful employment opportunities. For more than 145 years, CWS has partnered with businesses, government agencies, and community organizations to provide high-quality services while creating pathways to independence and economic self-sufficiency.

Our Facilities Management team plays a critical role in maintaining safe, clean, and welcoming environments where employees, program participants, and community partners can thrive. At CWS, you'll join a mission-driven organization where your work has a direct impact on the people and communities we serve

General Maintenance Technician

Department: Facilities Management
Status: Full-Time | Non-Exempt
Compensation: $22.00 per hour
Schedule: 40 hours per week (occasional evenings or weekends as needed)

Responsibilities

• Perform routine building maintenance and preventative maintenance on facility systems.
• Complete minor plumbing, carpentry, painting, drywall, and basic building repairs.
• Perform routine boiler inspections and maintenance (for candidates with boiler experience).
• Maintain the cleanliness and appearance of offices, classrooms, kitchens, restrooms, hallways, common areas, and exterior spaces.
• Sweep, mop, vacuum, sanitize, strip, wax, buff floors, remove trash, and replenish facility supplies.
• Complete maintenance work orders and maintain inventory of tools, equipment, and maintenance supplies.
• Coordinate repairs with outside contractors and vendors when necessary.
• Maintain required facility and safety documentation, including fire extinguisher inspections, fire drills, elevator inspections, OSHA logs, and preventative maintenance records using the Henry maintenance management system.
• Assist with snow removal, exterior grounds maintenance, pest control coordination, and emergency facility needs.
• Support the Janitorial Training Program by demonstrating proper cleaning techniques and equipment use.
• Ensure the facility remains safe, clean, and fully operational for staff, students, and visitors.

Qualifications

• High School Diploma or GED required.
• 1–3 years of experience in facilities maintenance, custodial services, building operations, or a related field.
• Experience performing general building maintenance and minor plumbing repairs.
• Boiler maintenance experience preferred.
• Experience using hand tools, power tools, and commercial custodial equipment.
• OSHA 30 Certification preferred (or willingness to obtain).
• Proficiency with Microsoft Office and electronic work order/maintenance management systems.
• Ability to maintain accurate maintenance and safety records.
• Strong organizational, communication, and customer service skills.
• Ability to work independently, prioritize tasks, and safely lift up to 50 pounds.
• Valid driver's license preferred.

Compensation & Schedule

• Pay: $22.00 per hour
• Status: Full-Time, Non-Exempt
• Hours: 40 hours per week
• Schedule: Primarily daytime hours; occasional evening or weekend work may be required based on operational needs.