Job Description

The General Maintenance Technician I performs maintenance service and repairs at our resort ensuring that all facilities and villas are maintained to the highest standards This role includes performing routine inspections, addressing maintenance requests, and executing repairs to enhance the guest experience and maintain safety. Success in this position requires upholding high-quality standards for both interior and exterior spaces through daily inspections, skilled use of basic to intermediate hand tools, and a thorough understanding of dispatching systems. The GMT I will proactively identify, and address repair needs to keep all assets fully functional and visually well-maintained. Additionally, they will respond to guest requests promptly, demonstrating a customer-focused approach. For larger repairs or when additional resources are required, they will collaborate and communicate with leadership to ensure efficient and effective completion.

Morning Shift - 7:00am - 3:30pm (Weekends & Holidays Required)

Must Have Valid Driver's License

COMPANY BENEFITS:

• Excellent Company Culture
• Comprehensive Benefits: Medical, Dental, Vision & Prescription
• EAP - Employee Assistance Program
• 401K with Company Match
• EAP-Employee Assistance Program
• PTO
• Heavily Discounted Hospitality Stays & the Company Perks Website
• Tuition Assistance
• Growth Opportunities & Stability

ESSENTIAL DUTIES AND TASKS:

• Performs basic routine maintenance and preventative maintenance on plumbing fixtures, windows, doors, lighting, and other assets within the property.
  • Basic troubleshooting and repairs
    • Examples: repairing door hinges, furniture assembly, changing air filters and vents, touch-up paint, caulking
  • Minor plumbing and electrical
    • Examples: unclogging drains and toilets, replacing light bulbs
  • Inspections and capturing needed repairs
  • Guest interaction
• Performs corrective maintenance in response to guest and staff calls.
• Helps to maintain a clean and safe worksite by removing debris, reporting cleanliness issues to the proper team, and preparing for inclement weather events.
• Adhere to all company, Brand, Safety, OSHA, and compliance standards and regulations, including the completion of company training and the training of fellow teammates, as assigned by the leader.
• Maintain accurate records, services, and work performed via mobile and desktop applications. To ensure the accuracy of records.

QUALIFICATIONS:

• Entry-Level
• No experience required
• Basic maintenance knowledge and skills are preferred

EDUCATION and/or EXPERIENCE:

• High School Diploma or GED
• Vocational training is a plus

CERTIFICATES, LICENSES, REGISTRATIONS

• Must have a valid driver's license

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring, and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts, and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.